687 lines
35 KiB
TypeScript
687 lines
35 KiB
TypeScript
import { useState, useRef } from 'react';
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import {
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View, Text, ScrollView, TextInput, TouchableOpacity,
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ActivityIndicator, Alert, Modal, KeyboardAvoidingView, Platform,
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} from 'react-native';
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import { SafeAreaView } from 'react-native-safe-area-context';
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import { useLocalSearchParams, router } from 'expo-router';
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import { useQuery, useMutation, useQueryClient } from '@tanstack/react-query';
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import * as Location from 'expo-location';
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import { api } from '../../../services/api';
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import { useAuthStore } from '../../../stores/authStore';
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import { SlideToConfirm } from '../../../components/SlideToConfirm';
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// ─── Constants ────────────────────────────────────────────────────────────────
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const STATUS_FLOW = ['OPEN', 'IN_PROGRESS', 'RESOLVED', 'CLOSED'] as const;
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type TaskStatus = typeof STATUS_FLOW[number];
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const STATUS_STYLE: Record<string, { bg: string; color: string }> = {
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OPEN: { bg: '#ECFEFF', color: '#0891B2' },
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IN_PROGRESS: { bg: '#FFFBEB', color: '#D97706' },
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RESOLVED: { bg: '#F0FDF4', color: '#16A34A' },
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CLOSED: { bg: '#F1F5F9', color: '#6B7280' },
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};
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const PRIORITY_COLOR: Record<string, string> = { HIGH: '#DC2626', NORMAL: '#0891B2' };
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const PRIORITY_BG: Record<string, string> = { HIGH: '#FEE2E2', NORMAL: '#ECFEFF' };
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const TYPE_COLOR: Record<string, string> = { INSTALLATION: '#0891B2', SUPPORT: '#7C3AED', BILLING: '#D97706' };
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const TYPE_BG: Record<string, string> = { INSTALLATION: '#ECFEFF', SUPPORT: '#F5F3FF', BILLING: '#FFFBEB' };
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function formatDate(iso: string) {
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return new Date(iso).toLocaleDateString('en-PH', {
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month: 'short', day: 'numeric', year: 'numeric',
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hour: '2-digit', minute: '2-digit',
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});
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}
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function InfoRow({ label, value, isLast }: { label: string; value?: string | null; isLast?: boolean }) {
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if (!value) return null;
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return (
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<View style={{ paddingHorizontal: 20, paddingVertical: 16, borderBottomWidth: isLast ? 0 : 1, borderBottomColor: '#F1F5F9' }}>
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<Text style={{ fontSize: 12, fontWeight: '600', color: '#94A3B8', textTransform: 'uppercase', letterSpacing: 0.4, marginBottom: 4 }}>{label}</Text>
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<Text style={{ fontSize: 17, fontWeight: '500', color: '#0F172A' }}>{value}</Text>
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</View>
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);
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}
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// ─── Main Screen ──────────────────────────────────────────────────────────────
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export default function TicketDetailScreen() {
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const { id } = useLocalSearchParams<{ id: string }>();
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const { user } = useAuthStore();
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const qc = useQueryClient();
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const scrollRef = useRef<ScrollView>(null);
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const [activeTab, setActiveTab] = useState<'details' | 'comments'>('details');
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const [showStatusPicker, setShowStatusPicker] = useState(false);
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const [instNotes, setInstNotes] = useState('');
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const [instConfirming, setInstConfirming] = useState(false);
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const [coords, setCoords] = useState<{ lat: number; lng: number } | null>(null);
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const [locLoading, setLocLoading] = useState(false);
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const [comment, setComment] = useState('');
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const [sendingComment, setSendingComment] = useState(false);
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const { data: ticket, isLoading, refetch } = useQuery({
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queryKey: ['task', id],
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queryFn: () => api.get(`/api/v1/tickets/${id}`).then(r => r.data),
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staleTime: 0,
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});
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// For activation tickets — fetch client (subscription) + first invoice
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const isActivationTicket = ticket?.type === 'BILLING' && ticket?.subject?.includes('Activation');
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const { data: clientDetail, refetch: refetchClient } = useQuery({
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queryKey: ['task-client', ticket?.clientId],
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queryFn: () => api.get(`/api/v1/clients/${ticket.clientId}`).then(r => r.data),
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enabled: !!ticket?.clientId && isActivationTicket,
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staleTime: 0,
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});
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// Fetch invoices for this client (to check if first invoice is PAID)
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const { data: clientInvoices, refetch: refetchInvoices } = useQuery({
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queryKey: ['task-client-invoices', ticket?.clientId],
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queryFn: () => api.get(`/api/v1/invoices?clientId=${ticket.clientId}&limit=5`).then(r => r.data?.data ?? r.data ?? []),
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enabled: !!ticket?.clientId && isActivationTicket,
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staleTime: 0,
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});
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const updateStatus = useMutation({
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mutationFn: async ({ status, activationTicket, subId }: { status: string; activationTicket: boolean; subId?: string }) => {
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// Return the patched ticket so onSuccess can set cache directly
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const res = await api.patch(`/api/v1/tickets/${id}`, { status });
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const updatedTicket = res.data;
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// Activate subscription when resolving an activation ticket
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if ((status === 'RESOLVED' || status === 'CLOSED') && activationTicket && subId) {
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await api.patch(`/api/v1/subscriptions/${subId}`, { status: 'ACTIVE' }).catch(() => {});
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}
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const who = user?.firstName ?? 'Staff';
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await api.post(`/api/v1/tickets/${id}/messages`, {
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body: `Status changed to ${status.replace('_', ' ')} by ${who}`,
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}).catch(() => {});
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return updatedTicket;
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},
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onSuccess: (updatedTicket) => {
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// Directly inject fresh data into cache — avoids race condition with refetch
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if (updatedTicket) {
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qc.setQueryData(['task', id], (old: any) => ({ ...(old ?? {}), ...updatedTicket }));
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}
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setShowStatusPicker(false);
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// Invalidate list queries in background (non-blocking)
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qc.invalidateQueries({ queryKey: ['tasks'] });
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qc.invalidateQueries({ queryKey: ['clients'] });
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qc.invalidateQueries({ queryKey: ['task-client', updatedTicket?.clientId] });
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},
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onError: (e: any) => {
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const msg = e?.response?.data?.message ?? 'Could not update status.';
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Alert.alert('Error', Array.isArray(msg) ? msg.join('\n') : msg);
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},
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});
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const captureLocation = async () => {
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setLocLoading(true);
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try {
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const { status } = await Location.requestForegroundPermissionsAsync();
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if (status !== 'granted') {
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Alert.alert('Permission Denied', 'Location permission is required to record the installation site.');
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return;
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}
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const loc = await Location.getCurrentPositionAsync({ accuracy: Location.Accuracy.High });
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setCoords({ lat: loc.coords.latitude, lng: loc.coords.longitude });
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} catch {
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Alert.alert('Error', 'Could not get location. Make sure GPS is enabled.');
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} finally {
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setLocLoading(false);
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}
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};
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const confirmInstallation = async () => {
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setInstConfirming(true);
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try {
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// 1. Resolve the ticket — use response to directly update cache
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const patchRes = await api.patch(`/api/v1/tickets/${id}`, { status: 'RESOLVED' });
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if (patchRes.data) {
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qc.setQueryData(['task', id], (old: any) => ({ ...(old ?? {}), ...patchRes.data }));
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}
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// 2. Update client location with recorded coordinates (skip if GPS unavailable)
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if (ticket?.clientId && coords) {
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await api.patch(`/api/v1/clients/${ticket.clientId}`, {
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lat: coords.lat,
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lng: coords.lng,
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}).catch(() => {});
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}
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// 3. Log activity comment
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const coordStr = coords ? `${coords.lat.toFixed(6)}, ${coords.lng.toFixed(6)}` : 'Not captured';
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const note = instNotes.trim()
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? `Installation confirmed. Location recorded: ${coordStr}. Notes: ${instNotes.trim()}`
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: `Installation confirmed. Location recorded: ${coordStr}`;
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await api.post(`/api/v1/tickets/${id}/messages`, { body: note }).catch(() => {});
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// 4. Generate first invoice so it appears in Collect screen
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if (ticket?.clientId) {
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await api.post(`/api/v1/invoices/generate/${ticket.clientId}`).catch(() => {});
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}
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// 5. Create follow-up activation ticket (non-fatal)
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await api.post('/api/v1/tickets', {
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clientId: ticket?.clientId,
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subject: `Account Activation — ${ticket?.client?.firstName ?? ''} ${ticket?.client?.lastName ?? ''}`.trim(),
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type: 'BILLING',
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priority: 'NORMAL',
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}).catch(() => {});
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setInstNotes('');
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setCoords(null);
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// Invalidate list queries in background (cache already updated above)
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qc.invalidateQueries({ queryKey: ['tasks'] });
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qc.invalidateQueries({ queryKey: ['clients'] });
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Alert.alert(
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'Installation Complete! ✓',
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'Ticket resolved, location recorded, and activation ticket created.',
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[{ text: 'OK', onPress: () => router.back() }]
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);
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} catch {
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Alert.alert('Error', 'Could not confirm installation. Please try again.');
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} finally {
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setInstConfirming(false);
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}
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};
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const sendComment = async () => {
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if (!comment.trim()) return;
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setSendingComment(true);
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const text = comment.trim();
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setComment(''); // clear immediately for responsiveness
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try {
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await api.post(`/api/v1/tickets/${id}/messages`, { body: text });
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refetch();
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setTimeout(() => scrollRef.current?.scrollToEnd({ animated: true }), 300);
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} catch {
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Alert.alert('Error', 'Could not send comment.');
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setComment(text); // restore on failure
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} finally {
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setSendingComment(false);
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}
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};
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if (isLoading) {
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return (
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<SafeAreaView style={{ flex: 1, backgroundColor: '#0891B2' }} edges={['top']}>
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<View style={{ flex: 1, backgroundColor: '#F8FAFC', alignItems: 'center', justifyContent: 'center' }}>
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<ActivityIndicator color="#0891B2" size="large" />
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</View>
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</SafeAreaView>
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);
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}
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const currentStatus: string = ticket?.status ?? 'OPEN';
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const statusStyle = STATUS_STYLE[currentStatus] ?? STATUS_STYLE.OPEN;
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const isInstallation = ticket?.type === 'INSTALLATION';
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const isDone = currentStatus === 'RESOLVED' || currentStatus === 'CLOSED';
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const typeColor = TYPE_COLOR[ticket?.type] ?? '#6B7280';
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const typeBg = TYPE_BG[ticket?.type] ?? '#F1F5F9';
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const messages: any[] = ticket?.messages ?? [];
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// Activation ticket gate — check first invoice paid
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const sub = clientDetail?.subscriptions?.[0];
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const isPrepaid = sub?.type === 'PREPAID';
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const invoiceList: any[] = Array.isArray(clientInvoices) ? clientInvoices : [];
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const firstInvoice = invoiceList[0] ?? null;
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const firstInvoicePaid = firstInvoice?.status === 'PAID' || firstInvoice?.balance === 0;
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const blockResolve = isActivationTicket && isPrepaid && !firstInvoicePaid;
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return (
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<SafeAreaView style={{ flex: 1, backgroundColor: '#0891B2' }} edges={['top']}>
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<KeyboardAvoidingView style={{ flex: 1 }} behavior={Platform.OS === 'ios' ? 'padding' : undefined}>
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<View style={{ flex: 1, backgroundColor: '#F8FAFC' }}>
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{/* ── Header ── */}
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<View style={{ backgroundColor: '#0891B2', paddingHorizontal: 16, paddingTop: 12, paddingBottom: 18 }}>
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<TouchableOpacity onPress={() => router.back()} style={{ marginBottom: 12 }} activeOpacity={0.7}>
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<Text style={{ color: '#A5F3FC', fontSize: 17, fontWeight: '600' }}>← Back</Text>
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</TouchableOpacity>
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<Text style={{ color: '#FFF', fontSize: 20, fontWeight: '800', marginBottom: 12 }} numberOfLines={2}>
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{ticket?.subject}
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</Text>
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<View style={{ flexDirection: 'row', alignItems: 'center', flexWrap: 'wrap', gap: 8 }}>
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{/* Type */}
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<View style={{ borderRadius: 20, paddingHorizontal: 14, paddingVertical: 7, backgroundColor: typeBg }}>
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<Text style={{ fontSize: 13, fontWeight: '700', color: typeColor }}>{ticket?.type}</Text>
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</View>
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{/* Status — tappable to change */}
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<TouchableOpacity
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onPress={() => setShowStatusPicker(true)}
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style={{ borderRadius: 20, paddingHorizontal: 14, paddingVertical: 7, backgroundColor: statusStyle.bg }}
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activeOpacity={0.7}
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>
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<Text style={{ fontSize: 13, fontWeight: '700', color: statusStyle.color }}>
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{currentStatus.replace('_', ' ')} ▾
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</Text>
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</TouchableOpacity>
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{/* Priority — only show HIGH */}
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{ticket?.priority === 'HIGH' && (
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<View style={{ borderRadius: 20, paddingHorizontal: 14, paddingVertical: 7, backgroundColor: PRIORITY_BG.HIGH }}>
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<Text style={{ fontSize: 13, fontWeight: '700', color: PRIORITY_COLOR.HIGH }}>HIGH</Text>
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</View>
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)}
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</View>
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{ticket?.client && (
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<Text style={{ color: '#A5F3FC', fontSize: 14, marginTop: 10 }}>
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{ticket.client.firstName} {ticket.client.lastName} · {ticket.client.accountNumber}
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{ticket.assignedTo
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? ` · Assigned: ${ticket.assignedTo.firstName} ${ticket.assignedTo.lastName}`
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: ' · Unassigned'}
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</Text>
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)}
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</View>
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{/* ── Tabs ── */}
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<View style={{ flexDirection: 'row', backgroundColor: '#FFF', borderBottomWidth: 1, borderBottomColor: '#F1F5F9' }}>
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{[
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{ key: 'details', label: 'Details' },
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{ key: 'comments', label: `Comments${messages.length > 0 ? ` (${messages.length})` : ''}` },
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].map(tab => (
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<TouchableOpacity
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key={tab.key}
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onPress={() => setActiveTab(tab.key as 'details' | 'comments')}
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style={{
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flex: 1, paddingVertical: 16, alignItems: 'center',
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borderBottomWidth: 2.5,
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borderBottomColor: activeTab === tab.key ? '#0891B2' : 'transparent',
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}}
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activeOpacity={0.7}
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>
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<Text style={{
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fontSize: 15, fontWeight: '700',
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color: activeTab === tab.key ? '#0891B2' : '#94A3B8',
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}}>
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{tab.label}
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</Text>
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</TouchableOpacity>
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))}
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</View>
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{/* ── DETAILS TAB ── */}
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{activeTab === 'details' && (
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<ScrollView style={{ flex: 1 }} contentContainerStyle={{ padding: 16, paddingBottom: 40 }}>
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{/* Info card */}
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<View style={{ backgroundColor: '#FFF', borderRadius: 20, borderWidth: 1, borderColor: '#F1F5F9', marginBottom: 16, overflow: 'hidden' }}>
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<InfoRow label="Type" value={ticket?.type} />
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<InfoRow label="Client" value={ticket?.client ? `${ticket.client.firstName} ${ticket.client.lastName}` : null} />
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<InfoRow label="Assigned to" value={ticket?.assignedTo ? `${ticket.assignedTo.firstName} ${ticket.assignedTo.lastName}` : 'Unassigned'} />
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<InfoRow label="Created by" value={ticket?.createdBy ? `${ticket.createdBy.firstName} ${ticket.createdBy.lastName}` : null} />
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<InfoRow label="Created" value={ticket?.createdAt ? formatDate(ticket.createdAt) : null} />
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<InfoRow label="Resolved" value={ticket?.resolvedAt ? formatDate(ticket.resolvedAt) : null} isLast />
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</View>
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{/* Description */}
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{ticket?.description ? (
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<View style={{ backgroundColor: '#FFF', borderRadius: 16, padding: 18, marginBottom: 16, borderWidth: 1, borderColor: '#F1F5F9' }}>
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<Text style={{ fontSize: 12, fontWeight: '700', color: '#94A3B8', textTransform: 'uppercase', letterSpacing: 0.4, marginBottom: 8 }}>Description</Text>
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<Text style={{ fontSize: 16, color: '#334155', lineHeight: 26 }}>{ticket.description}</Text>
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</View>
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) : null}
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{/* ── ACTIVATION TICKET BANNER ── */}
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{isActivationTicket && !isDone && (
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<View style={{
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borderRadius: 16, padding: 18, marginBottom: 16, borderWidth: 1.5,
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backgroundColor: blockResolve ? '#FFFBEB' : '#F0FDF4',
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borderColor: blockResolve ? '#FDE68A' : '#86EFAC',
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}}>
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{blockResolve ? (
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<>
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<Text style={{ fontSize: 16, fontWeight: '800', color: '#92400E', marginBottom: 6 }}>
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⚠️ First Invoice Not Yet Paid
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</Text>
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<Text style={{ fontSize: 14, color: '#92400E', lineHeight: 20 }}>
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This is a <Text style={{ fontWeight: '700' }}>PREPAID</Text> account. The first month's invoice must be settled before this account can be activated.
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{'\n\n'}Go to the <Text style={{ fontWeight: '700', color: '#D97706' }}>Collect</Text> screen to record the payment, then come back here to resolve this ticket.
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</Text>
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{firstInvoice && (
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<View style={{ marginTop: 12, backgroundColor: '#FEF3C7', borderRadius: 10, padding: 12 }}>
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<Text style={{ fontSize: 13, color: '#92400E', fontWeight: '600' }}>
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Invoice #{firstInvoice.invoiceNumber}
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</Text>
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<Text style={{ fontSize: 15, color: '#92400E', fontWeight: '800', marginTop: 2 }}>
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Balance: ₱{Number(firstInvoice.balance ?? firstInvoice.total ?? 0).toLocaleString()}
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</Text>
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<Text style={{ fontSize: 12, color: '#B45309', marginTop: 2 }}>
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Status: {firstInvoice.status}
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</Text>
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</View>
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)}
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</>
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) : (
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<>
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<Text style={{ fontSize: 16, fontWeight: '800', color: '#166534', marginBottom: 4 }}>
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✓ Ready to Activate
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</Text>
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<Text style={{ fontSize: 14, color: '#166534' }}>
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{isPrepaid
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? 'First invoice has been paid. Tap "Update Status" → Resolved to activate this account.'
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: 'Postpaid account is ready to activate. Tap "Update Status" → Resolved to activate.'}
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</Text>
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</>
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)}
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</View>
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)}
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{isActivationTicket && isDone && (
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<View style={{ backgroundColor: '#F0FDF4', borderRadius: 16, padding: 18, marginBottom: 16, borderWidth: 1, borderColor: '#86EFAC' }}>
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<Text style={{ fontSize: 16, fontWeight: '800', color: '#166534' }}>✅ Account Activated</Text>
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<Text style={{ fontSize: 14, color: '#16A34A', marginTop: 4 }}>
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Subscription is now ACTIVE.
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</Text>
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</View>
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)}
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{/* ── INSTALLATION SECTION ── */}
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{isInstallation && (
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<>
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<View style={{ flexDirection: 'row', alignItems: 'center', marginBottom: 14 }}>
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<View style={{ flex: 1, height: 1, backgroundColor: '#E2E8F0' }} />
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<Text style={{ marginHorizontal: 12, fontSize: 13, fontWeight: '700', color: '#0891B2', textTransform: 'uppercase', letterSpacing: 0.5 }}>
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Installation
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</Text>
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<View style={{ flex: 1, height: 1, backgroundColor: '#E2E8F0' }} />
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</View>
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{isDone ? (
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/* ─ Already confirmed ─ */
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<View style={{ backgroundColor: '#F0FDF4', borderRadius: 16, padding: 20, borderWidth: 1, borderColor: '#86EFAC', alignItems: 'center', marginBottom: 16 }}>
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<Text style={{ fontSize: 28, marginBottom: 8 }}>✅</Text>
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<Text style={{ fontSize: 18, fontWeight: '800', color: '#166534' }}>Installation Complete</Text>
|
||
{ticket?.resolvedAt && (
|
||
<Text style={{ fontSize: 14, color: '#16A34A', marginTop: 4 }}>
|
||
Confirmed on {formatDate(ticket.resolvedAt)}
|
||
</Text>
|
||
)}
|
||
<TouchableOpacity
|
||
onPress={() => setActiveTab('comments')}
|
||
style={{ marginTop: 12 }}
|
||
activeOpacity={0.7}
|
||
>
|
||
<Text style={{ fontSize: 15, fontWeight: '600', color: '#16A34A' }}>
|
||
View activity log →
|
||
</Text>
|
||
</TouchableOpacity>
|
||
</View>
|
||
) : (
|
||
/* ─ Confirm installation form ─ */
|
||
<View style={{ backgroundColor: '#FFFBEB', borderRadius: 16, padding: 18, borderWidth: 1.5, borderColor: '#FCD34D', marginBottom: 16 }}>
|
||
<Text style={{ fontSize: 17, fontWeight: '700', color: '#92400E', marginBottom: 16 }}>
|
||
Confirm Installation
|
||
</Text>
|
||
|
||
{/* ── GPS Coordinates (required) ── */}
|
||
<Text style={{ fontSize: 15, fontWeight: '700', color: '#78350F', marginBottom: 8 }}>
|
||
📍 Installation Location <Text style={{ color: '#DC2626' }}>*</Text>
|
||
</Text>
|
||
{coords ? (
|
||
<View style={{ backgroundColor: '#F0FDF4', borderRadius: 12, padding: 14, marginBottom: 16, borderWidth: 1, borderColor: '#86EFAC', flexDirection: 'row', alignItems: 'center' }}>
|
||
<View style={{ flex: 1 }}>
|
||
<Text style={{ fontSize: 15, fontWeight: '700', color: '#166534' }}>✓ Location Captured</Text>
|
||
<Text style={{ fontSize: 13, color: '#16A34A', marginTop: 3, fontFamily: Platform.OS === 'ios' ? 'Menlo' : 'monospace' }}>
|
||
{coords.lat.toFixed(6)}, {coords.lng.toFixed(6)}
|
||
</Text>
|
||
</View>
|
||
<TouchableOpacity onPress={captureLocation} disabled={locLoading} hitSlop={{ top: 10, bottom: 10, left: 10, right: 10 }}>
|
||
<Text style={{ fontSize: 13, fontWeight: '600', color: '#0891B2' }}>
|
||
{locLoading ? '...' : 'Retake'}
|
||
</Text>
|
||
</TouchableOpacity>
|
||
</View>
|
||
) : (
|
||
<TouchableOpacity
|
||
style={{ backgroundColor: '#FFF', borderWidth: 1.5, borderColor: '#FCD34D', borderRadius: 12, paddingVertical: 16, alignItems: 'center', marginBottom: 16, flexDirection: 'row', justifyContent: 'center' }}
|
||
onPress={captureLocation}
|
||
disabled={locLoading}
|
||
activeOpacity={0.8}
|
||
>
|
||
{locLoading
|
||
? <><ActivityIndicator color="#D97706" size="small" style={{ marginRight: 10 }} /><Text style={{ fontSize: 16, fontWeight: '700', color: '#D97706' }}>Getting GPS...</Text></>
|
||
: <><Text style={{ fontSize: 18, marginRight: 8 }}>📍</Text><Text style={{ fontSize: 16, fontWeight: '700', color: '#D97706' }}>Capture Current Location</Text></>
|
||
}
|
||
</TouchableOpacity>
|
||
)}
|
||
|
||
{/* ── Notes ── */}
|
||
<Text style={{ fontSize: 15, fontWeight: '600', color: '#78350F', marginBottom: 8 }}>
|
||
Notes / Remarks
|
||
</Text>
|
||
<TextInput
|
||
style={{
|
||
backgroundColor: '#FFF',
|
||
borderWidth: 1.5, borderColor: '#FDE68A', borderRadius: 12,
|
||
paddingHorizontal: 16, paddingVertical: 12,
|
||
fontSize: 16, color: '#0F172A',
|
||
marginBottom: 16, minHeight: 88, textAlignVertical: 'top',
|
||
}}
|
||
placeholder="Equipment serial, router model, cable length, remarks..."
|
||
placeholderTextColor="#D97706"
|
||
value={instNotes}
|
||
onChangeText={setInstNotes}
|
||
multiline
|
||
/>
|
||
|
||
<TouchableOpacity
|
||
style={{
|
||
backgroundColor: '#059669',
|
||
borderRadius: 14, paddingVertical: 16, alignItems: 'center',
|
||
}}
|
||
onPress={() => {
|
||
if (!coords) {
|
||
Alert.alert(
|
||
'Location Not Captured',
|
||
'Location not captured — are you sure you want to proceed without GPS coordinates?',
|
||
[
|
||
{ text: 'Cancel', style: 'cancel' },
|
||
{ text: 'Confirm Without Location', onPress: confirmInstallation },
|
||
]
|
||
);
|
||
} else {
|
||
Alert.alert(
|
||
'Confirm Installation',
|
||
`Mark this installation as complete?\n\nLocation: ${coords.lat.toFixed(5)}, ${coords.lng.toFixed(5)}\n\nThis will update the client's location and resolve the ticket.`,
|
||
[
|
||
{ text: 'Cancel', style: 'cancel' },
|
||
{ text: 'Confirm', onPress: confirmInstallation },
|
||
]
|
||
);
|
||
}
|
||
}}
|
||
disabled={instConfirming}
|
||
activeOpacity={0.8}
|
||
>
|
||
{instConfirming
|
||
? <ActivityIndicator color="#FFF" />
|
||
: <Text style={{ color: '#FFF', fontSize: 17, fontWeight: '700' }}>
|
||
✓ Mark Installation Complete
|
||
</Text>
|
||
}
|
||
</TouchableOpacity>
|
||
</View>
|
||
)}
|
||
</>
|
||
)}
|
||
</ScrollView>
|
||
)}
|
||
|
||
{/* ── COMMENTS TAB ── */}
|
||
{activeTab === 'comments' && (
|
||
<View style={{ flex: 1 }}>
|
||
<ScrollView
|
||
ref={scrollRef}
|
||
style={{ flex: 1 }}
|
||
contentContainerStyle={{ padding: 16, paddingBottom: 8 }}
|
||
>
|
||
{messages.length === 0 ? (
|
||
<View style={{ alignItems: 'center', paddingVertical: 48 }}>
|
||
<Text style={{ fontSize: 16, color: '#94A3B8', marginBottom: 6 }}>No comments yet</Text>
|
||
<Text style={{ fontSize: 14, color: '#CBD5E1', textAlign: 'center' }}>
|
||
Add a note or update below
|
||
</Text>
|
||
</View>
|
||
) : (
|
||
messages.map((m: any, i: number) => {
|
||
const isSystem = m.senderType === 'SYSTEM' || m.body?.startsWith('Status changed') || m.body?.startsWith('Installation confirmed');
|
||
const isMe = m.sender?.id === user?.id;
|
||
|
||
if (isSystem) {
|
||
// System messages — centered pill
|
||
return (
|
||
<View key={m.id ?? i} style={{ alignItems: 'center', marginBottom: 14 }}>
|
||
<View style={{ backgroundColor: '#F1F5F9', borderRadius: 20, paddingHorizontal: 14, paddingVertical: 6 }}>
|
||
<Text style={{ fontSize: 13, color: '#64748B', fontStyle: 'italic' }}>{m.body}</Text>
|
||
</View>
|
||
{m.createdAt && (
|
||
<Text style={{ fontSize: 11, color: '#CBD5E1', marginTop: 3 }}>
|
||
{formatDate(m.createdAt)}
|
||
</Text>
|
||
)}
|
||
</View>
|
||
);
|
||
}
|
||
|
||
// User messages — chat bubbles
|
||
return (
|
||
<View
|
||
key={m.id ?? i}
|
||
style={{ marginBottom: 14, maxWidth: '80%', alignSelf: isMe ? 'flex-end' : 'flex-start' }}
|
||
>
|
||
{!isMe && (
|
||
<Text style={{ fontSize: 12, fontWeight: '600', color: '#94A3B8', marginBottom: 4, marginLeft: 4 }}>
|
||
{m.senderName ?? m.sender?.firstName ?? 'Staff'}
|
||
</Text>
|
||
)}
|
||
<View style={{
|
||
borderRadius: 18,
|
||
paddingHorizontal: 16, paddingVertical: 12,
|
||
backgroundColor: isMe ? '#0891B2' : '#FFF',
|
||
borderWidth: isMe ? 0 : 1, borderColor: '#F1F5F9',
|
||
}}>
|
||
<Text style={{ fontSize: 16, color: isMe ? '#FFF' : '#0F172A', lineHeight: 22 }}>
|
||
{m.body}
|
||
</Text>
|
||
</View>
|
||
{m.createdAt && (
|
||
<Text style={{
|
||
fontSize: 11, color: '#CBD5E1', marginTop: 3,
|
||
alignSelf: isMe ? 'flex-end' : 'flex-start',
|
||
}}>
|
||
{formatDate(m.createdAt)}
|
||
</Text>
|
||
)}
|
||
</View>
|
||
);
|
||
})
|
||
)}
|
||
</ScrollView>
|
||
|
||
{/* ── Comment input — ALWAYS visible ── */}
|
||
<View style={{
|
||
flexDirection: 'row',
|
||
paddingHorizontal: 16, paddingVertical: 12,
|
||
backgroundColor: '#FFF',
|
||
borderTopWidth: 1, borderTopColor: '#F1F5F9',
|
||
}}>
|
||
<TextInput
|
||
style={{
|
||
flex: 1,
|
||
backgroundColor: '#F8FAFC',
|
||
borderWidth: 1.5, borderColor: '#E2E8F0', borderRadius: 14,
|
||
paddingHorizontal: 16, paddingVertical: 12,
|
||
fontSize: 16, color: '#0F172A', marginRight: 10,
|
||
maxHeight: 100,
|
||
}}
|
||
placeholder={isDone ? 'Add a follow-up note...' : 'Add a comment...'}
|
||
placeholderTextColor="#94A3B8"
|
||
value={comment}
|
||
onChangeText={setComment}
|
||
multiline
|
||
returnKeyType="send"
|
||
/>
|
||
<TouchableOpacity
|
||
style={{
|
||
backgroundColor: comment.trim() ? '#0891B2' : '#E2E8F0',
|
||
borderRadius: 14, paddingHorizontal: 18,
|
||
alignItems: 'center', justifyContent: 'center',
|
||
}}
|
||
onPress={sendComment}
|
||
disabled={sendingComment || !comment.trim()}
|
||
activeOpacity={0.8}
|
||
>
|
||
{sendingComment
|
||
? <ActivityIndicator color="#FFF" size="small" />
|
||
: <Text style={{ color: comment.trim() ? '#FFF' : '#94A3B8', fontWeight: '700', fontSize: 15 }}>
|
||
Send
|
||
</Text>
|
||
}
|
||
</TouchableOpacity>
|
||
</View>
|
||
</View>
|
||
)}
|
||
</View>
|
||
|
||
{/* ── Status Picker Modal ── */}
|
||
<Modal visible={showStatusPicker} transparent animationType="slide" onRequestClose={() => setShowStatusPicker(false)}>
|
||
<TouchableOpacity
|
||
style={{ flex: 1, backgroundColor: 'rgba(0,0,0,0.5)', justifyContent: 'flex-end' }}
|
||
activeOpacity={1}
|
||
onPress={() => setShowStatusPicker(false)}
|
||
>
|
||
<TouchableOpacity activeOpacity={1} style={{ backgroundColor: '#FFF', borderTopLeftRadius: 28, borderTopRightRadius: 28, padding: 24 }}>
|
||
<Text style={{ fontSize: 20, fontWeight: '800', color: '#0F172A', marginBottom: 4 }}>Update Status</Text>
|
||
<Text style={{ fontSize: 15, color: '#94A3B8', marginBottom: 20 }}>
|
||
Current: <Text style={{ fontWeight: '700', color: '#0F172A' }}>{currentStatus.replace('_', ' ')}</Text>
|
||
</Text>
|
||
{STATUS_FLOW.map(s => {
|
||
const style = STATUS_STYLE[s];
|
||
const isActive = s === currentStatus;
|
||
return (
|
||
<TouchableOpacity
|
||
key={s}
|
||
onPress={() => {
|
||
if (isActive) return;
|
||
if (blockResolve && (s === 'RESOLVED' || s === 'CLOSED')) {
|
||
setShowStatusPicker(false);
|
||
Alert.alert(
|
||
'Invoice Not Yet Paid',
|
||
'This is a PREPAID account. The first month\'s invoice must be paid before activating the account.\n\nGo to Collect screen to record the payment first.',
|
||
[{ text: 'OK' }]
|
||
);
|
||
return;
|
||
}
|
||
updateStatus.mutate({
|
||
status: s,
|
||
activationTicket: isActivationTicket,
|
||
subId: clientDetail?.subscriptions?.[0]?.id,
|
||
});
|
||
}}
|
||
disabled={isActive || updateStatus.isPending}
|
||
style={{
|
||
flexDirection: 'row', justifyContent: 'space-between', alignItems: 'center',
|
||
padding: 18, borderRadius: 16, marginBottom: 10,
|
||
backgroundColor: style.bg, opacity: isActive ? 0.5 : 1,
|
||
}}
|
||
activeOpacity={0.7}
|
||
>
|
||
<Text style={{ fontSize: 17, fontWeight: '700', color: style.color }}>{s.replace('_', ' ')}</Text>
|
||
{isActive && <Text style={{ fontSize: 14, color: style.color, fontWeight: '600' }}>✓ Current</Text>}
|
||
{updateStatus.isPending && !isActive && <ActivityIndicator size="small" color={style.color} />}
|
||
</TouchableOpacity>
|
||
);
|
||
})}
|
||
<TouchableOpacity onPress={() => setShowStatusPicker(false)} style={{ paddingVertical: 14, alignItems: 'center' }}>
|
||
<Text style={{ fontSize: 16, color: '#94A3B8', fontWeight: '600' }}>Cancel</Text>
|
||
</TouchableOpacity>
|
||
</TouchableOpacity>
|
||
</TouchableOpacity>
|
||
</Modal>
|
||
</KeyboardAvoidingView>
|
||
</SafeAreaView>
|
||
);
|
||
}
|