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NetForge/.planning/phases/05-visibility-and-client-portal/05-VERIFICATION.md
2026-03-05 17:57:08 +08:00

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phase, verified, status, score
phase verified status score
05-visibility-and-client-portal 2026-03-05T17:50:00Z passed 5/5 must-haves verified

Phase 5: Visibility and Client Portal Verification Report

Phase Goal: The ISP owner can see the complete financial and operational picture on a single dashboard; subscribers can log in to view their bills, payment history, and plan details, and submit tickets; and the full system is covered by integration and end-to-end tests on critical workflows. Verified: 2026-03-05T17:50:00Z Status: PASSED Re-verification: No -- initial verification

Goal Achievement

Observable Truths

# Truth Status Evidence
1 Dashboard shows revenue today/month, overdue count, outstanding amount, subscriber breakdown, cash flow summary VERIFIED DashboardService (424 lines) with 6 methods: getRevenueMetrics, getOverdueMetrics, getSubscriberMetrics, getCashFlowSummary, getCollectorSummary, getDashboardSummary. GET /api/dashboard returns composite. 6 integration tests pass.
2 Subscriber can log in to portal and view bill, balance, payment history, plan details -- scoped to own account VERIFIED Portal credentials provider in auth-options.ts with subscriberId in JWT. PortalService (123 lines) with getPortalAccount, getPortalInvoices, getPortalPayments. withPortalAuth middleware enforces subscriberId scope. 5 integration tests pass including cross-subscriber isolation test.
3 Subscriber can submit a support ticket and it appears in staff ticket queue VERIFIED PortalTicketService (283 lines) delegates to createTicket() with source=SUBSCRIBER. Shadow User pattern bridges FK constraint. Test explicitly verifies staff listTickets includes portal-created ticket. 6 integration tests pass.
4 All API endpoints have integration tests asserting RBAC enforcement for authorized/unauthorized roles VERIFIED api-rbac.test.ts (851 lines, 43 tests): Authentication 401/403, all 5 roles tested against CASL subjects, withPermission HOF enforcement, two-tenant data isolation with real DB records. All 43 tests pass.
5 Critical workflows pass end-to-end tests (billing, collection/remittance, ticket/job-order) VERIFIED e2e-workflows.test.ts (685 lines, 16 tests): Billing (register -> invoice -> payment -> trial balance -> dashboard), Collection (field collection -> remittance -> verification -> balanced JEs -> dashboard), Ticket (create -> job order -> completion -> auto-resolve -> close). Trial balance verified balanced after each workflow. All 16 tests pass.

Score: 5/5 truths verified

Required Artifacts

Artifact Expected Status Details
src/lib/services/dashboard-service.ts Dashboard metric aggregation VERIFIED 424 lines, 6 methods, Prisma aggregate/groupBy, Promise.all parallel
src/app/api/dashboard/route.ts Dashboard API endpoint VERIFIED 49 lines, withPermission read Report, date params
src/lib/tests/dashboard-service.test.ts Dashboard tests VERIFIED 445 lines, 6 tests passing
src/lib/services/portal-service.ts Subscriber-scoped data retrieval VERIFIED 123 lines, 3 methods with pagination
src/lib/middleware/portal-auth.ts Portal auth middleware VERIFIED 64 lines, withPortalAuth HOF, 401/403 enforcement
src/app/api/portal/account/route.ts Portal account endpoint VERIFIED 20 lines, withPortalAuth, calls getPortalAccount
src/app/api/portal/invoices/route.ts Portal invoices endpoint VERIFIED 20 lines, withPortalAuth, calls getPortalInvoices
src/app/api/portal/payments/route.ts Portal payments endpoint VERIFIED 20 lines, withPortalAuth, calls getPortalPayments
src/lib/tests/portal-service.test.ts Portal service tests VERIFIED 352 lines, 5 tests passing
src/lib/services/portal-ticket-service.ts Portal ticket creation + threads VERIFIED 283 lines, 5 functions, shadow User pattern
src/app/api/portal/tickets/route.ts Portal ticket list/create VERIFIED 46 lines, GET + POST
src/app/api/portal/tickets/[id]/route.ts Portal ticket detail VERIFIED 21 lines, GET with thread
src/app/api/portal/tickets/[id]/comments/route.ts Ticket comments VERIFIED 61 lines, GET + POST
src/app/api/portal/payments/coming-soon/route.ts Payment scaffold VERIFIED 42 lines, outstanding balance + instructions (gateway deferred to v2)
src/lib/tests/portal-ticket-service.test.ts Portal ticket tests VERIFIED 340 lines, 6 tests passing
src/lib/tests/integration/api-rbac.test.ts RBAC integration tests VERIFIED 851 lines, 43 tests passing
src/lib/tests/integration/e2e-workflows.test.ts E2E workflow tests VERIFIED 685 lines, 16 tests passing
From To Via Status Details
Dashboard API route DashboardService import + getDashboardSummary call WIRED Route calls service, returns JSON response
DashboardService Prisma Payment/Invoice/Subscriber/JE aggregate/groupBy queries WIRED Real DB queries with proper filters
Portal auth NextAuth JWT subscriberId in token + session WIRED Dual CredentialsProvider, subscriberId persisted
Portal API routes withPortalAuth HOF wrapper WIRED All portal routes use withPortalAuth, subscriberId passed to service
Portal API routes PortalService import + function calls WIRED Account/invoices/payments endpoints call service functions
PortalService Prisma queries findFirst/findMany with subscriberId filter WIRED All queries scoped to subscriberId
Portal ticket Staff ticket queue createTicket() delegation with source=SUBSCRIBER WIRED Test verifies staff listTickets includes portal ticket
Portal ticket User FK ensurePortalUser shadow User WIRED Lazy creates User with CLIENT role for FK bridge
E2E tests All services Direct service function imports WIRED 12 service imports covering billing, collection, ticketing
RBAC tests CASL + withPermission Mock getCurrentUser + ability checks WIRED All 5 roles tested, HOF enforcement verified

Requirements Coverage

Requirement Status Notes
DASH-01 SATISFIED Revenue today/month via getRevenueMetrics
DASH-02 SATISFIED Overdue count + outstanding via getOverdueMetrics
DASH-03 SATISFIED Active/suspended/cancelled via getSubscriberMetrics
DASH-04 SATISFIED Cash flow (money in vs out) via getCashFlowSummary
PORT-01 SATISFIED Portal login via account number + password, bill/balance view
PORT-02 SATISFIED Payment history via getPortalPayments with pagination
PORT-03 SATISFIED Ticket submission via createPortalTicket with staff visibility
PORT-04 SATISFIED Plan details in getPortalAccount (name, speed, price, billingType)
PORT-05 SATISFIED (scaffold) Payment coming-soon endpoint with balance + instructions; gateway deferred to v2 per PROJECT.md
INFRA-03 SATISFIED 43 RBAC integration tests across 5 roles + tenant isolation
INFRA-04 SATISFIED 16 e2e tests across 3 critical workflows with balanced trial balance verification

Anti-Patterns Found

File Line Pattern Severity Impact
portal-service.ts 32 return null Info Legitimate null check for subscriber not found
portal-ticket-service.ts 208, 213 return null Info Legitimate null checks for ticket not found / subscriber scoping
coming-soon/route.ts 40 Online payments coming soon Info Intentional scaffold per PORT-05 v2 deferral

No blockers or warnings found.

Human Verification Required

1. Portal Login Flow

Test: Navigate to portal login page, enter subscriber account number and password, verify session persists Expected: Subscriber sees their account overview with plan details, balance, billing day Why human: Auth flow requires browser session, NextAuth redirect handling

2. Dashboard Visual Layout

Test: Log in as admin, navigate to dashboard page Expected: All 5 metric sections render with real data, no layout breaks Why human: Phase 5 built the API layer only -- dashboard UI consumption needs frontend verification

3. Portal Ticket Submission UX

Test: As a subscriber, submit a ticket through the portal UI, then log in as staff and check ticket queue Expected: Ticket appears in staff queue with SUBSCRIBER source label Why human: End-to-end browser flow crossing two auth contexts


Verified: 2026-03-05T17:50:00Z Verifier: Claude (gsd-verifier)