feat: Subscriber portal web — login, dashboard, invoices, tickets (FIBEROPS-243-246)

- New route group app/(portal)/ separate from admin app
- Minimal portal layout with FiberOps branding, no admin nav
- portal-auth-store.ts: Zustand store with portal_token in localStorage
- portal-api.ts: Axios instance using portal_token + X-Tenant-Slug
- Login page: tenant slug + account number + password form
- Dashboard: account info, subscription details, balance due, quick links
- Invoices page: table with status badges (PAID/PARTIAL/OVERDUE/SENT)
- Tickets page: ticket list + New Ticket modal (POST /portal/tickets)
- Client detail profile tab: Portal Access Enabled/Disabled field
- portalAccessEnabled added to Client type

app/(portal)/portal/dashboard/page.tsx

@@ -0,0 +1,206 @@
+'use client';
+
+import { useEffect, useState } from 'react';
+import { useRouter } from 'next/navigation';
+import Link from 'next/link';
+import { usePortalAuthStore } from '@/lib/portal-auth-store';
+import portalApi from '@/lib/portal-api';
+import { formatCurrency } from '@/lib/utils';
+
+interface AccountData {
+  accountNumber: string;
+  firstName: string;
+  lastName: string;
+  email?: string;
+  phone?: string;
+  subscription?: {
+    planName: string;
+    downloadMbps: number;
+    uploadMbps: number;
+    monthlyRate: number;
+    status: string;
+  };
+  balanceDue: number;
+}
+
+const statusColors: Record<string, { bg: string; text: string }> = {
+  ACTIVE: { bg: '#DCFCE7', text: '#16A34A' },
+  SUSPENDED: { bg: '#FEF9C3', text: '#CA8A04' },
+  CANCELLED: { bg: '#FEE2E2', text: '#DC2626' },
+  PENDING: { bg: '#F1F5F9', text: '#64748B' },
+};
+
+export default function PortalDashboardPage() {
+  const router = useRouter();
+  const { isAuthenticated, subscriber, logout } = usePortalAuthStore();
+  const [mounted, setMounted] = useState(false);
+  const [account, setAccount] = useState<AccountData | null>(null);
+  const [loading, setLoading] = useState(true);
+  const [error, setError] = useState('');
+
+  useEffect(() => { setMounted(true); }, []);
+
+  useEffect(() => {
+    if (!mounted) return;
+    if (!isAuthenticated) { router.replace('/portal/login'); return; }
+    portalApi.get('/api/v1/portal/account')
+      .then((res) => setAccount(res.data))
+      .catch(() => setError('Failed to load account info.'))
+      .finally(() => setLoading(false));
+  }, [mounted, isAuthenticated, router]);
+
+  if (!mounted || !isAuthenticated) return null;
+
+  const handleLogout = () => { logout(); router.replace('/portal/login'); };
+
+  return (
+    <div style={{ maxWidth: 800, margin: '0 auto', padding: '32px 24px' }}>
+      {/* Header row */}
+      <div style={{ display: 'flex', justifyContent: 'space-between', alignItems: 'flex-start', marginBottom: 28 }}>
+        <div>
+          <h1 style={{ fontSize: 22, fontWeight: 700, color: '#0F172A', marginBottom: 2 }}>
+            Welcome, {subscriber?.firstName ?? 'Subscriber'}
+          </h1>
+          <p style={{ fontSize: 14, color: '#64748B' }}>Account #{subscriber?.accountNumber}</p>
+        </div>
+        <button
+          onClick={handleLogout}
+          style={{ fontSize: 13, color: '#64748B', background: 'none', border: '1px solid #E2E8F0', borderRadius: 8, padding: '7px 14px', cursor: 'pointer' }}
+        >
+          Sign Out
+        </button>
+      </div>
+
+      {error && (
+        <div style={{ backgroundColor: '#FEF2F2', border: '1px solid #FECACA', borderRadius: 8, padding: '12px 16px', color: '#DC2626', fontSize: 14, marginBottom: 20 }}>
+          {error}
+        </div>
+      )}
+
+      {loading ? (
+        <div style={{ display: 'flex', flexDirection: 'column', gap: 16 }}>
+          {[1, 2, 3].map((i) => (
+            <div key={i} style={{ backgroundColor: '#ffffff', borderRadius: 12, border: '1px solid #E2E8F0', padding: 24, height: 100, animation: 'pulse 1.5s infinite' }} />
+          ))}
+        </div>
+      ) : account && (
+        <div style={{ display: 'flex', flexDirection: 'column', gap: 16 }}>
+          {/* Account Info */}
+          <div style={cardStyle}>
+            <h2 style={cardTitleStyle}>Account Information</h2>
+            <div style={{ display: 'grid', gridTemplateColumns: '1fr 1fr', gap: '12px 24px', marginTop: 12 }}>
+              {[
+                { label: 'Full Name', value: `${account.firstName} ${account.lastName}` },
+                { label: 'Account Number', value: account.accountNumber },
+                { label: 'Email', value: account.email || '—' },
+                { label: 'Phone', value: account.phone || '—' },
+              ].map(({ label, value }) => (
+                <div key={label}>
+                  <p style={{ fontSize: 11, fontWeight: 600, color: '#94A3B8', textTransform: 'uppercase', letterSpacing: '0.05em', marginBottom: 2 }}>{label}</p>
+                  <p style={{ fontSize: 14, color: '#0F172A' }}>{value}</p>
+                </div>
+              ))}
+            </div>
+          </div>
+
+          {/* Subscription */}
+          <div style={cardStyle}>
+            <h2 style={cardTitleStyle}>Active Subscription</h2>
+            {account.subscription ? (
+              <div style={{ display: 'grid', gridTemplateColumns: '1fr 1fr', gap: '12px 24px', marginTop: 12 }}>
+                <div>
+                  <p style={labelStyle}>Plan</p>
+                  <p style={{ fontSize: 14, color: '#0F172A', fontWeight: 600 }}>{account.subscription.planName}</p>
+                </div>
+                <div>
+                  <p style={labelStyle}>Speed</p>
+                  <p style={{ fontSize: 14, color: '#0F172A', fontFamily: 'Fira Code, monospace' }}>
+                    {account.subscription.downloadMbps}↓ / {account.subscription.uploadMbps}↑ Mbps
+                  </p>
+                </div>
+                <div>
+                  <p style={labelStyle}>Monthly Rate</p>
+                  <p style={{ fontSize: 14, color: '#0F172A', fontWeight: 600 }}>{formatCurrency(account.subscription.monthlyRate)}</p>
+                </div>
+                <div>
+                  <p style={labelStyle}>Status</p>
+                  <span style={{
+                    display: 'inline-block',
+                    fontSize: 12,
+                    fontWeight: 600,
+                    padding: '3px 10px',
+                    borderRadius: 20,
+                    backgroundColor: (statusColors[account.subscription.status] ?? statusColors.PENDING).bg,
+                    color: (statusColors[account.subscription.status] ?? statusColors.PENDING).text,
+                  }}>
+                    {account.subscription.status}
+                  </span>
+                </div>
+              </div>
+            ) : (
+              <p style={{ fontSize: 14, color: '#94A3B8', marginTop: 12 }}>No active subscription.</p>
+            )}
+          </div>
+
+          {/* Balance Due */}
+          <div style={{ ...cardStyle, border: account.balanceDue > 0 ? '1px solid #FECACA' : '1px solid #E2E8F0' }}>
+            <div style={{ display: 'flex', justifyContent: 'space-between', alignItems: 'center' }}>
+              <h2 style={cardTitleStyle}>Balance Due</h2>
+              <span style={{
+                fontSize: 24,
+                fontWeight: 700,
+                fontFamily: 'Fira Code, monospace',
+                color: account.balanceDue > 0 ? '#DC2626' : '#16A34A',
+              }}>
+                {formatCurrency(account.balanceDue)}
+              </span>
+            </div>
+            {account.balanceDue > 0 && (
+              <p style={{ fontSize: 13, color: '#DC2626', marginTop: 8 }}>
+                You have an outstanding balance. Please settle your invoices to avoid service interruption.
+              </p>
+            )}
+          </div>
+
+          {/* Quick Links */}
+          <div style={{ display: 'grid', gridTemplateColumns: '1fr 1fr', gap: 16 }}>
+            <Link href="/portal/invoices" style={{ ...cardStyle, textDecoration: 'none', display: 'block', textAlign: 'center', padding: '20px 16px' }}>
+              <div style={{ fontSize: 28, marginBottom: 8 }}>🧾</div>
+              <p style={{ fontSize: 15, fontWeight: 600, color: '#0891B2' }}>View Invoices</p>
+              <p style={{ fontSize: 13, color: '#64748B', marginTop: 2 }}>See your billing history</p>
+            </Link>
+            <Link href="/portal/tickets" style={{ ...cardStyle, textDecoration: 'none', display: 'block', textAlign: 'center', padding: '20px 16px' }}>
+              <div style={{ fontSize: 28, marginBottom: 8 }}>🎫</div>
+              <p style={{ fontSize: 15, fontWeight: 600, color: '#0891B2' }}>Support Tickets</p>
+              <p style={{ fontSize: 13, color: '#64748B', marginTop: 2 }}>View or raise a ticket</p>
+            </Link>
+          </div>
+        </div>
+      )}
+    </div>
+  );
+}
+
+const cardStyle: React.CSSProperties = {
+  backgroundColor: '#ffffff',
+  borderRadius: 12,
+  border: '1px solid #E2E8F0',
+  padding: 24,
+  boxShadow: '0 1px 3px rgba(0,0,0,0.04)',
+};
+
+const cardTitleStyle: React.CSSProperties = {
+  fontSize: 15,
+  fontWeight: 600,
+  color: '#0F172A',
+  margin: 0,
+};
+
+const labelStyle: React.CSSProperties = {
+  fontSize: 11,
+  fontWeight: 600,
+  color: '#94A3B8',
+  textTransform: 'uppercase',
+  letterSpacing: '0.05em',
+  marginBottom: 2,
+};

app/(portal)/portal/invoices/page.tsx

@@ -0,0 +1,114 @@
+'use client';
+
+import { useEffect, useState } from 'react';
+import { useRouter } from 'next/navigation';
+import Link from 'next/link';
+import { usePortalAuthStore } from '@/lib/portal-auth-store';
+import portalApi from '@/lib/portal-api';
+import { formatCurrency, formatDate } from '@/lib/utils';
+
+interface PortalInvoice {
+  id: string;
+  invoiceNumber?: string;
+  total: number;
+  balance: number;
+  dueDate?: string;
+  status: string;
+}
+
+const statusBadge: Record<string, { bg: string; text: string }> = {
+  PAID:    { bg: '#DCFCE7', text: '#16A34A' },
+  PARTIAL: { bg: '#FEF9C3', text: '#CA8A04' },
+  OVERDUE: { bg: '#FEE2E2', text: '#DC2626' },
+  SENT:    { bg: '#F1F5F9', text: '#64748B' },
+  DRAFT:   { bg: '#F1F5F9', text: '#64748B' },
+  VOID:    { bg: '#F1F5F9', text: '#94A3B8' },
+};
+
+export default function PortalInvoicesPage() {
+  const router = useRouter();
+  const { isAuthenticated } = usePortalAuthStore();
+  const [mounted, setMounted] = useState(false);
+  const [invoices, setInvoices] = useState<PortalInvoice[]>([]);
+  const [loading, setLoading] = useState(true);
+  const [error, setError] = useState('');
+
+  useEffect(() => { setMounted(true); }, []);
+
+  useEffect(() => {
+    if (!mounted) return;
+    if (!isAuthenticated) { router.replace('/portal/login'); return; }
+    portalApi.get('/api/v1/portal/invoices')
+      .then((res) => {
+        const data = res.data;
+        setInvoices(Array.isArray(data) ? data : data.data ?? []);
+      })
+      .catch(() => setError('Failed to load invoices.'))
+      .finally(() => setLoading(false));
+  }, [mounted, isAuthenticated, router]);
+
+  if (!mounted || !isAuthenticated) return null;
+
+  return (
+    <div style={{ maxWidth: 800, margin: '0 auto', padding: '32px 24px' }}>
+      <div style={{ display: 'flex', alignItems: 'center', gap: 12, marginBottom: 24 }}>
+        <Link href="/portal/dashboard" style={{ fontSize: 13, color: '#0891B2', textDecoration: 'none', display: 'flex', alignItems: 'center', gap: 4 }}>
+          ← Back
+        </Link>
+        <h1 style={{ fontSize: 22, fontWeight: 700, color: '#0F172A', margin: 0 }}>Invoice History</h1>
+      </div>
+
+      {error && (
+        <div style={{ backgroundColor: '#FEF2F2', border: '1px solid #FECACA', borderRadius: 8, padding: '12px 16px', color: '#DC2626', fontSize: 14, marginBottom: 20 }}>
+          {error}
+        </div>
+      )}
+
+      <div style={{ backgroundColor: '#ffffff', borderRadius: 12, border: '1px solid #E2E8F0', overflow: 'hidden', boxShadow: '0 1px 3px rgba(0,0,0,0.04)' }}>
+        {loading ? (
+          <div style={{ padding: 40, textAlign: 'center', color: '#94A3B8', fontSize: 14 }}>Loading…</div>
+        ) : invoices.length === 0 ? (
+          <div style={{ padding: 40, textAlign: 'center', color: '#94A3B8', fontSize: 14 }}>No invoices found.</div>
+        ) : (
+          <table style={{ width: '100%', borderCollapse: 'collapse' }}>
+            <thead>
+              <tr style={{ backgroundColor: '#F8FAFC', borderBottom: '1px solid #E2E8F0' }}>
+                {['Invoice #', 'Amount', 'Balance', 'Due Date', 'Status'].map((h) => (
+                  <th key={h} style={{ padding: '10px 16px', textAlign: 'left', fontSize: 11, fontWeight: 600, color: '#94A3B8', textTransform: 'uppercase', letterSpacing: '0.05em' }}>
+                    {h}
+                  </th>
+                ))}
+              </tr>
+            </thead>
+            <tbody>
+              {invoices.map((inv, i) => {
+                const badge = statusBadge[inv.status] ?? statusBadge.SENT;
+                return (
+                  <tr key={inv.id} style={{ borderBottom: i < invoices.length - 1 ? '1px solid #F1F5F9' : 'none' }}>
+                    <td style={{ padding: '12px 16px', fontSize: 13, color: '#0F172A', fontFamily: 'Fira Code, monospace' }}>
+                      {inv.invoiceNumber ?? inv.id.slice(0, 8)}
+                    </td>
+                    <td style={{ padding: '12px 16px', fontSize: 14, color: '#0F172A' }}>
+                      {formatCurrency(Number(inv.total ?? 0))}
+                    </td>
+                    <td style={{ padding: '12px 16px', fontSize: 14, fontWeight: Number(inv.balance) > 0 ? 600 : 400, color: Number(inv.balance) > 0 ? '#DC2626' : '#64748B' }}>
+                      {formatCurrency(Number(inv.balance ?? 0))}
+                    </td>
+                    <td style={{ padding: '12px 16px', fontSize: 14, color: '#64748B' }}>
+                      {inv.dueDate ? formatDate(inv.dueDate) : '—'}
+                    </td>
+                    <td style={{ padding: '12px 16px' }}>
+                      <span style={{ fontSize: 12, fontWeight: 600, padding: '3px 10px', borderRadius: 20, backgroundColor: badge.bg, color: badge.text }}>
+                        {inv.status}
+                      </span>
+                    </td>
+                  </tr>
+                );
+              })}
+            </tbody>
+          </table>
+        )}
+      </div>
+    </div>
+  );
+}

app/(portal)/portal/login/page.tsx

@@ -0,0 +1,118 @@
+'use client';
+
+import { useState } from 'react';
+import { useRouter } from 'next/navigation';
+import { usePortalAuthStore } from '@/lib/portal-auth-store';
+
+export default function PortalLoginPage() {
+  const router = useRouter();
+  const login = usePortalAuthStore((s) => s.login);
+  const [form, setForm] = useState({ tenantSlug: '', accountNumber: '', password: '' });
+  const [error, setError] = useState('');
+  const [loading, setLoading] = useState(false);
+
+  const handleSubmit = async (e: React.FormEvent) => {
+    e.preventDefault();
+    setError('');
+    setLoading(true);
+    try {
+      await login(form.tenantSlug, form.accountNumber, form.password);
+      router.replace('/portal/dashboard');
+    } catch (err: unknown) {
+      const msg = (err as any)?.response?.data?.message ?? 'Login failed. Check your credentials.';
+      setError(msg);
+    } finally {
+      setLoading(false);
+    }
+  };
+
+  return (
+    <div style={{ display: 'flex', justifyContent: 'center', alignItems: 'center', minHeight: 'calc(100vh - 56px)', padding: '24px' }}>
+      <div style={{ width: '100%', maxWidth: 400 }}>
+        <div style={{ backgroundColor: '#ffffff', borderRadius: 12, border: '1px solid #E2E8F0', padding: 32, boxShadow: '0 1px 3px rgba(0,0,0,0.06)' }}>
+          <h1 style={{ fontSize: 22, fontWeight: 700, color: '#0F172A', marginBottom: 4 }}>Sign in to your account</h1>
+          <p style={{ fontSize: 14, color: '#64748B', marginBottom: 24 }}>Enter your ISP code and account details to continue.</p>
+
+          {error && (
+            <div style={{ backgroundColor: '#FEF2F2', border: '1px solid #FECACA', borderRadius: 8, padding: '10px 14px', marginBottom: 16, color: '#DC2626', fontSize: 14 }}>
+              {error}
+            </div>
+          )}
+
+          <form onSubmit={handleSubmit} style={{ display: 'flex', flexDirection: 'column', gap: 16 }}>
+            <div>
+              <label style={{ display: 'block', fontSize: 13, fontWeight: 500, color: '#374151', marginBottom: 6 }}>
+                ISP Code (Tenant Slug)
+              </label>
+              <input
+                type="text"
+                required
+                value={form.tenantSlug}
+                onChange={(e) => setForm({ ...form, tenantSlug: e.target.value })}
+                placeholder="e.g. demo-isp"
+                style={inputStyle}
+              />
+            </div>
+            <div>
+              <label style={{ display: 'block', fontSize: 13, fontWeight: 500, color: '#374151', marginBottom: 6 }}>
+                Account Number
+              </label>
+              <input
+                type="text"
+                required
+                value={form.accountNumber}
+                onChange={(e) => setForm({ ...form, accountNumber: e.target.value })}
+                placeholder="e.g. ACC-2025-0001"
+                style={inputStyle}
+              />
+            </div>
+            <div>
+              <label style={{ display: 'block', fontSize: 13, fontWeight: 500, color: '#374151', marginBottom: 6 }}>
+                Password
+              </label>
+              <input
+                type="password"
+                required
+                value={form.password}
+                onChange={(e) => setForm({ ...form, password: e.target.value })}
+                placeholder="••••••••"
+                style={inputStyle}
+              />
+            </div>
+
+            <button
+              type="submit"
+              disabled={loading}
+              style={{
+                backgroundColor: loading ? '#67C5DD' : '#0891B2',
+                color: '#ffffff',
+                border: 'none',
+                borderRadius: 8,
+                padding: '11px 16px',
+                fontSize: 14,
+                fontWeight: 600,
+                cursor: loading ? 'not-allowed' : 'pointer',
+                marginTop: 4,
+                transition: 'background-color 0.15s',
+              }}
+            >
+              {loading ? 'Signing in…' : 'Sign In'}
+            </button>
+          </form>
+        </div>
+      </div>
+    </div>
+  );
+}
+
+const inputStyle: React.CSSProperties = {
+  width: '100%',
+  padding: '9px 12px',
+  border: '1px solid #D1D5DB',
+  borderRadius: 8,
+  fontSize: 14,
+  color: '#0F172A',
+  backgroundColor: '#ffffff',
+  outline: 'none',
+  boxSizing: 'border-box',
+};

app/(portal)/portal/tickets/page.tsx

@@ -0,0 +1,206 @@
+'use client';
+
+import { useEffect, useState } from 'react';
+import { useRouter } from 'next/navigation';
+import Link from 'next/link';
+import { usePortalAuthStore } from '@/lib/portal-auth-store';
+import portalApi from '@/lib/portal-api';
+import { formatDate } from '@/lib/utils';
+
+interface PortalTicket {
+  id: string;
+  subject: string;
+  status: string;
+  type?: string;
+  createdAt: string;
+}
+
+const statusBadge: Record<string, { bg: string; text: string }> = {
+  OPEN:        { bg: '#DBEAFE', text: '#1D4ED8' },
+  IN_PROGRESS: { bg: '#FEF9C3', text: '#CA8A04' },
+  RESOLVED:    { bg: '#DCFCE7', text: '#16A34A' },
+  CLOSED:      { bg: '#F1F5F9', text: '#64748B' },
+};
+
+export default function PortalTicketsPage() {
+  const router = useRouter();
+  const { isAuthenticated } = usePortalAuthStore();
+  const [mounted, setMounted] = useState(false);
+  const [tickets, setTickets] = useState<PortalTicket[]>([]);
+  const [loading, setLoading] = useState(true);
+  const [error, setError] = useState('');
+  const [showModal, setShowModal] = useState(false);
+  const [form, setForm] = useState({ subject: '', description: '' });
+  const [submitting, setSubmitting] = useState(false);
+  const [submitError, setSubmitError] = useState('');
+
+  useEffect(() => { setMounted(true); }, []);
+
+  useEffect(() => {
+    if (!mounted) return;
+    if (!isAuthenticated) { router.replace('/portal/login'); return; }
+    loadTickets();
+  }, [mounted, isAuthenticated, router]);
+
+  const loadTickets = () => {
+    setLoading(true);
+    portalApi.get('/api/v1/portal/tickets')
+      .then((res) => {
+        const data = res.data;
+        setTickets(Array.isArray(data) ? data : data.data ?? []);
+      })
+      .catch(() => setError('Failed to load tickets.'))
+      .finally(() => setLoading(false));
+  };
+
+  const handleSubmitTicket = async (e: React.FormEvent) => {
+    e.preventDefault();
+    setSubmitError('');
+    setSubmitting(true);
+    try {
+      await portalApi.post('/api/v1/portal/tickets', form);
+      setShowModal(false);
+      setForm({ subject: '', description: '' });
+      loadTickets();
+    } catch (err: unknown) {
+      setSubmitError((err as any)?.response?.data?.message ?? 'Failed to submit ticket.');
+    } finally {
+      setSubmitting(false);
+    }
+  };
+
+  if (!mounted || !isAuthenticated) return null;
+
+  return (
+    <div style={{ maxWidth: 800, margin: '0 auto', padding: '32px 24px' }}>
+      <div style={{ display: 'flex', alignItems: 'center', justifyContent: 'space-between', marginBottom: 24 }}>
+        <div style={{ display: 'flex', alignItems: 'center', gap: 12 }}>
+          <Link href="/portal/dashboard" style={{ fontSize: 13, color: '#0891B2', textDecoration: 'none' }}>
+            ← Back
+          </Link>
+          <h1 style={{ fontSize: 22, fontWeight: 700, color: '#0F172A', margin: 0 }}>Support Tickets</h1>
+        </div>
+        <button
+          onClick={() => setShowModal(true)}
+          style={{ backgroundColor: '#059669', color: '#ffffff', border: 'none', borderRadius: 8, padding: '9px 18px', fontSize: 14, fontWeight: 600, cursor: 'pointer' }}
+        >
+          + New Ticket
+        </button>
+      </div>
+
+      {error && (
+        <div style={{ backgroundColor: '#FEF2F2', border: '1px solid #FECACA', borderRadius: 8, padding: '12px 16px', color: '#DC2626', fontSize: 14, marginBottom: 20 }}>
+          {error}
+        </div>
+      )}
+
+      <div style={{ backgroundColor: '#ffffff', borderRadius: 12, border: '1px solid #E2E8F0', overflow: 'hidden', boxShadow: '0 1px 3px rgba(0,0,0,0.04)' }}>
+        {loading ? (
+          <div style={{ padding: 40, textAlign: 'center', color: '#94A3B8', fontSize: 14 }}>Loading…</div>
+        ) : tickets.length === 0 ? (
+          <div style={{ padding: 40, textAlign: 'center', color: '#94A3B8', fontSize: 14 }}>
+            No tickets yet. Click &quot;New Ticket&quot; to raise a support request.
+          </div>
+        ) : (
+          <table style={{ width: '100%', borderCollapse: 'collapse' }}>
+            <thead>
+              <tr style={{ backgroundColor: '#F8FAFC', borderBottom: '1px solid #E2E8F0' }}>
+                {['Subject', 'Type', 'Status', 'Date'].map((h) => (
+                  <th key={h} style={{ padding: '10px 16px', textAlign: 'left', fontSize: 11, fontWeight: 600, color: '#94A3B8', textTransform: 'uppercase', letterSpacing: '0.05em' }}>
+                    {h}
+                  </th>
+                ))}
+              </tr>
+            </thead>
+            <tbody>
+              {tickets.map((t, i) => {
+                const badge = statusBadge[t.status] ?? statusBadge.CLOSED;
+                return (
+                  <tr key={t.id} style={{ borderBottom: i < tickets.length - 1 ? '1px solid #F1F5F9' : 'none' }}>
+                    <td style={{ padding: '12px 16px', fontSize: 14, color: '#0F172A', fontWeight: 500 }}>{t.subject}</td>
+                    <td style={{ padding: '12px 16px', fontSize: 13, color: '#64748B' }}>{t.type ?? '—'}</td>
+                    <td style={{ padding: '12px 16px' }}>
+                      <span style={{ fontSize: 12, fontWeight: 600, padding: '3px 10px', borderRadius: 20, backgroundColor: badge.bg, color: badge.text }}>
+                        {t.status.replace('_', ' ')}
+                      </span>
+                    </td>
+                    <td style={{ padding: '12px 16px', fontSize: 13, color: '#64748B' }}>{formatDate(t.createdAt)}</td>
+                  </tr>
+                );
+              })}
+            </tbody>
+          </table>
+        )}
+      </div>
+
+      {/* New Ticket Modal */}
+      {showModal && (
+        <div style={{ position: 'fixed', inset: 0, backgroundColor: 'rgba(0,0,0,0.4)', display: 'flex', alignItems: 'center', justifyContent: 'center', zIndex: 1000, padding: 24 }}>
+          <div style={{ backgroundColor: '#ffffff', borderRadius: 12, padding: 28, width: '100%', maxWidth: 480, boxShadow: '0 20px 60px rgba(0,0,0,0.15)' }}>
+            <h2 style={{ fontSize: 18, fontWeight: 700, color: '#0F172A', marginBottom: 4 }}>New Support Ticket</h2>
+            <p style={{ fontSize: 13, color: '#64748B', marginBottom: 20 }}>Describe your issue and our team will get back to you.</p>
+
+            {submitError && (
+              <div style={{ backgroundColor: '#FEF2F2', border: '1px solid #FECACA', borderRadius: 8, padding: '10px 14px', color: '#DC2626', fontSize: 13, marginBottom: 16 }}>
+                {submitError}
+              </div>
+            )}
+
+            <form onSubmit={handleSubmitTicket} style={{ display: 'flex', flexDirection: 'column', gap: 14 }}>
+              <div>
+                <label style={{ display: 'block', fontSize: 13, fontWeight: 500, color: '#374151', marginBottom: 6 }}>Subject</label>
+                <input
+                  type="text"
+                  required
+                  value={form.subject}
+                  onChange={(e) => setForm({ ...form, subject: e.target.value })}
+                  placeholder="e.g. Internet not working"
+                  style={inputStyle}
+                />
+              </div>
+              <div>
+                <label style={{ display: 'block', fontSize: 13, fontWeight: 500, color: '#374151', marginBottom: 6 }}>Description</label>
+                <textarea
+                  required
+                  value={form.description}
+                  onChange={(e) => setForm({ ...form, description: e.target.value })}
+                  placeholder="Please describe your issue in detail…"
+                  rows={4}
+                  style={{ ...inputStyle, resize: 'vertical', fontFamily: 'inherit' }}
+                />
+              </div>
+              <div style={{ display: 'flex', gap: 10, justifyContent: 'flex-end', marginTop: 4 }}>
+                <button
+                  type="button"
+                  onClick={() => { setShowModal(false); setSubmitError(''); setForm({ subject: '', description: '' }); }}
+                  style={{ fontSize: 14, color: '#64748B', background: 'none', border: '1px solid #E2E8F0', borderRadius: 8, padding: '9px 18px', cursor: 'pointer' }}
+                >
+                  Cancel
+                </button>
+                <button
+                  type="submit"
+                  disabled={submitting}
+                  style={{ backgroundColor: submitting ? '#67C5DD' : '#0891B2', color: '#ffffff', border: 'none', borderRadius: 8, padding: '9px 18px', fontSize: 14, fontWeight: 600, cursor: submitting ? 'not-allowed' : 'pointer' }}
+                >
+                  {submitting ? 'Submitting…' : 'Submit Ticket'}
+                </button>
+              </div>
+            </form>
+          </div>
+        </div>
+      )}
+    </div>
+  );
+}
+
+const inputStyle: React.CSSProperties = {
+  width: '100%',
+  padding: '9px 12px',
+  border: '1px solid #D1D5DB',
+  borderRadius: 8,
+  fontSize: 14,
+  color: '#0F172A',
+  backgroundColor: '#ffffff',
+  outline: 'none',
+  boxSizing: 'border-box',
+};