73a17aaf9a
Full project scaffold for TapTrack Hub — cloud SaaS control plane for managing on-prem TapTrack school deployments. ## Infrastructure - Docker Compose: backend (gunicorn+uvicorn), Celery worker + beat, frontend (Vite build + nginx), PostgreSQL 15, Redis 7, nginx proxy - Dockerfile for backend and frontend, nginx reverse proxy config ## Backend (FastAPI + SQLAlchemy async + Celery) Database schema (10 tables): hub_users, schools, licenses, sms_jobs, sms_credit_ledger, invoices, invoice_line_items, school_subscriptions, support_tickets, ticket_replies, audit_logs, announcements Auth: JWT (python-jose) + bcrypt + role-based FastAPI dependencies (get_current_user, require_super_admin, require_school_admin) Routers (11): auth, schools, licenses, sms, billing, tickets, users, dashboard, school_portal, announcements, sync Celery tasks (6): sms.process_queue, billing.generate_monthly_invoices, billing.send_invoice_email, billing.check_overdue, license.check_expiry, reports.send_monthly_reports Services: SMTP email helper (smtplib + Jinja2) Seed script: creates super admin admin@taptrack.io ## Frontend (Vue 3 + Vite + Pinia + Tailwind CSS) Router: 14 routes across super admin + school portal layouts Stores: Pinia auth store with localStorage persistence API client: full axios client for all backend endpoints Layouts: AppLayout (super admin), PortalLayout (school), AuthLayout Components: AppSidebar, PortalSidebar, SidebarItem, KpiCard, StatusBadge, ToastStack Pages: Login, Dashboard, Schools, SchoolDetail, Licenses, SMS, Billing, Tickets, TicketDetail, Users, Announcements, 404 Portal pages: Overview, Billing, SMS Reports, Tickets, Profile ## PAUL Planning Files - .paul/ROADMAP.md: full 15-phase roadmap with detailed scope - .paul/STATE.md: current position, tech stack, architecture notes - .paul/phases/01-setup/01-PLAN.md: complete Phase 1 plan (done) - .paul/phases/02 through 15: README stubs for all future phases
59 lines
3.2 KiB
Python
59 lines
3.2 KiB
Python
import uuid
|
|
import enum
|
|
from datetime import datetime, timezone
|
|
from sqlalchemy import String, Boolean, DateTime, Enum as SAEnum, ForeignKey, Text, Integer
|
|
from sqlalchemy.orm import Mapped, mapped_column, relationship
|
|
from app.database import Base
|
|
|
|
class TicketStatus(str, enum.Enum):
|
|
open = "open"
|
|
in_progress = "in_progress"
|
|
resolved = "resolved"
|
|
closed = "closed"
|
|
|
|
class TicketPriority(str, enum.Enum):
|
|
low = "low"
|
|
medium = "medium"
|
|
high = "high"
|
|
urgent = "urgent"
|
|
|
|
class TicketCategory(str, enum.Enum):
|
|
billing = "billing"
|
|
technical = "technical"
|
|
sms = "sms"
|
|
license = "license"
|
|
general = "general"
|
|
|
|
class SupportTicket(Base):
|
|
__tablename__ = "support_tickets"
|
|
|
|
id: Mapped[str] = mapped_column(String(36), primary_key=True, default=lambda: str(uuid.uuid4()))
|
|
school_id: Mapped[str] = mapped_column(String(36), ForeignKey("schools.id", ondelete="CASCADE"), nullable=False, index=True)
|
|
submitted_by: Mapped[str] = mapped_column(String(36), ForeignKey("hub_users.id", ondelete="SET NULL"), nullable=True)
|
|
ticket_number: Mapped[str] = mapped_column(String(20), unique=True, nullable=False)
|
|
subject: Mapped[str] = mapped_column(String(255), nullable=False)
|
|
body: Mapped[str] = mapped_column(Text, nullable=False)
|
|
category: Mapped[TicketCategory] = mapped_column(SAEnum(TicketCategory), default=TicketCategory.general, nullable=False)
|
|
status: Mapped[TicketStatus] = mapped_column(SAEnum(TicketStatus), default=TicketStatus.open, nullable=False)
|
|
priority: Mapped[TicketPriority] = mapped_column(SAEnum(TicketPriority), default=TicketPriority.medium, nullable=False)
|
|
assigned_to: Mapped[str | None] = mapped_column(String(36), ForeignKey("hub_users.id", ondelete="SET NULL"), nullable=True)
|
|
first_response_at: Mapped[datetime | None] = mapped_column(DateTime(timezone=True), nullable=True)
|
|
resolved_at: Mapped[datetime | None] = mapped_column(DateTime(timezone=True), nullable=True)
|
|
created_at: Mapped[datetime] = mapped_column(DateTime(timezone=True), default=lambda: datetime.now(timezone.utc))
|
|
updated_at: Mapped[datetime] = mapped_column(DateTime(timezone=True), default=lambda: datetime.now(timezone.utc), onupdate=lambda: datetime.now(timezone.utc))
|
|
|
|
school: Mapped["School"] = relationship("School", back_populates="tickets")
|
|
replies: Mapped[list["TicketReply"]] = relationship("TicketReply", back_populates="ticket", cascade="all, delete-orphan")
|
|
|
|
class TicketReply(Base):
|
|
__tablename__ = "ticket_replies"
|
|
|
|
id: Mapped[str] = mapped_column(String(36), primary_key=True, default=lambda: str(uuid.uuid4()))
|
|
ticket_id: Mapped[str] = mapped_column(String(36), ForeignKey("support_tickets.id", ondelete="CASCADE"), nullable=False)
|
|
author_id: Mapped[str] = mapped_column(String(36), ForeignKey("hub_users.id", ondelete="SET NULL"), nullable=True)
|
|
body: Mapped[str] = mapped_column(Text, nullable=False)
|
|
is_internal: Mapped[bool] = mapped_column(Boolean, default=False, nullable=False)
|
|
created_at: Mapped[datetime] = mapped_column(DateTime(timezone=True), default=lambda: datetime.now(timezone.utc))
|
|
|
|
ticket: Mapped[SupportTicket] = relationship("SupportTicket", back_populates="replies")
|