feat(phase-7): complete school admin portal UI

Backend (school_portal.py):
- GET /portal/sms-stats: 30/7/90-day chart, delivery rate, credit burn this month
- POST /portal/credits/request: auto-creates billing ticket for credit top-up
- GET /portal/overview: extended with days_left, sms_credit_low flag, 30-day SMS chart, full school details

PortalOverviewPage: suspension/expired banner, low-credit warning, credit meter
  with progress bar, license countdown with expiry badge, 30-day SMS sparkline
PortalBillingPage: subscription plan panel (fee, SMS cost, cycle, next billing),
  invoice table with subscription/SMS breakdown, credit top-up request form
PortalSmsPage: 30/7/90d period picker, 4-stat KPI row (sent, failed, delivery
  rate, credit burn), daily volume chart, credit snapshot with top-up link,
  paginated SMS log with status filter
PortalTicketsPage: status filter tabs (all/open/in-progress/resolved/closed),
  pagination, improved empty states
PortalProfilePage: school details panel (name, city, contact, tier, status)
  alongside existing change-password form

frontend/src/lib/api.ts

@@ -94,4 +94,7 @@ export const createAnnouncement = (data: object) => api.post('/announcements', d
 export const deleteAnnouncement = (id: string) => api.delete(`/announcements/${id}`)
 
 // ── School Portal ─────────────────────────────────────────────────────────────
-export const getPortalOverview = () => api.get('/portal/overview').then(r => r.data)
+export const getPortalOverview    = () => api.get('/portal/overview').then(r => r.data)
+export const getPortalSmsStats    = (params?: object) => api.get('/portal/sms-stats', { params }).then(r => r.data)
+export const requestCreditTopup   = (data: { amount_requested: number; notes?: string }) =>
+  api.post('/portal/credits/request', data).then(r => r.data)

frontend/src/pages/portal/PortalBillingPage.vue

@@ -1,38 +1,188 @@
 <template>
   <div class="space-y-6">
-    <h1 class="text-2xl font-bold text-slate-900">Billing History</h1>
+
+    <div class="flex items-center justify-between flex-wrap gap-3">
+      <h1 class="text-2xl font-bold text-slate-900">Billing</h1>
+      <button @click="showTopup = !showTopup"
+        class="flex items-center gap-2 px-4 py-2 rounded-lg bg-blue-600 text-white text-sm font-medium hover:bg-blue-700 transition-colors">
+        <PlusCircle :size="15" />
+        Request Credit Top-Up
+      </button>
+    </div>
+
+    <!-- Credit top-up request form -->
+    <div v-if="showTopup" class="bg-white rounded-xl p-6" style="box-shadow:0 2px 8px #0000000A">
+      <h2 class="text-base font-semibold text-slate-900 mb-4">Request SMS Credits</h2>
+      <div class="max-w-sm space-y-4">
+        <div>
+          <label class="block text-sm font-medium text-slate-700 mb-1">Credits to Request</label>
+          <input v-model.number="topupAmount" type="number" min="1" step="50"
+            class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500" />
+        </div>
+        <div>
+          <label class="block text-sm font-medium text-slate-700 mb-1">Notes (optional)</label>
+          <textarea v-model="topupNotes" rows="2"
+            class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500 resize-none"
+            placeholder="Any additional information…"></textarea>
+        </div>
+        <div class="flex gap-3">
+          <button @click="showTopup = false"
+            class="px-4 py-2 border border-slate-200 rounded-lg text-sm text-slate-700 hover:bg-slate-50">
+            Cancel
+          </button>
+          <button @click="submitTopup" :disabled="!topupAmount || topupAmount < 1 || submittingTopup"
+            class="px-5 py-2 rounded-lg bg-blue-600 text-white text-sm font-medium hover:bg-blue-700 disabled:opacity-50">
+            {{ submittingTopup ? 'Submitting…' : 'Submit Request' }}
+          </button>
+        </div>
+      </div>
+    </div>
+
+    <!-- Subscription info -->
+    <div v-if="subscription" class="bg-white rounded-xl p-5" style="box-shadow:0 2px 8px #0000000A">
+      <h2 class="text-base font-semibold text-slate-900 mb-3">Subscription Plan</h2>
+      <div class="flex flex-wrap gap-6 text-sm">
+        <div>
+          <p class="text-slate-500 text-xs uppercase tracking-wide font-semibold">Monthly Fee</p>
+          <p class="text-lg font-bold text-slate-900 mt-0.5">₱{{ Number(subscription.monthly_fee).toLocaleString() }}</p>
+        </div>
+        <div>
+          <p class="text-slate-500 text-xs uppercase tracking-wide font-semibold">SMS Cost / Message</p>
+          <p class="text-lg font-bold text-slate-900 mt-0.5">₱{{ subscription.sms_cost_per_message }}</p>
+        </div>
+        <div>
+          <p class="text-slate-500 text-xs uppercase tracking-wide font-semibold">Billing Cycle</p>
+          <p class="text-lg font-bold text-slate-900 mt-0.5 capitalize">{{ subscription.cycle }}</p>
+        </div>
+        <div v-if="subscription.next_billing_date">
+          <p class="text-slate-500 text-xs uppercase tracking-wide font-semibold">Next Billing</p>
+          <p class="text-lg font-bold text-slate-900 mt-0.5">
+            {{ new Date(subscription.next_billing_date).toLocaleDateString('en-PH', { year: 'numeric', month: 'short', day: 'numeric' }) }}
+          </p>
+        </div>
+      </div>
+    </div>
+
+    <!-- Invoice table -->
     <div class="bg-white rounded-xl overflow-hidden" style="box-shadow:0 2px 8px #0000000A">
+      <div class="px-5 py-4 border-b border-slate-100 flex items-center justify-between">
+        <h2 class="text-base font-semibold text-slate-900">Invoice History</h2>
+        <span class="text-xs text-slate-400">{{ total }} invoice{{ total !== 1 ? 's' : '' }}</span>
+      </div>
+
       <div v-if="loading" class="p-8 text-center text-sm text-slate-400 animate-pulse">Loading…</div>
-      <div v-else-if="invoices.length === 0" class="p-12 text-center text-slate-400">No invoices yet</div>
+
+      <div v-else-if="invoices.length === 0"
+        class="flex flex-col items-center justify-center py-14 text-slate-400">
+        <Receipt :size="36" class="mb-3 opacity-30" />
+        <p class="font-medium text-sm">No invoices yet</p>
+      </div>
+
       <table v-else class="w-full text-sm">
         <thead class="bg-slate-50 border-b border-slate-100">
           <tr class="text-left text-xs text-slate-500 font-semibold uppercase tracking-wide">
             <th class="px-5 py-3">Invoice #</th>
             <th class="px-5 py-3">Period</th>
-            <th class="px-5 py-3">Amount</th>
+            <th class="px-5 py-3">Subscription</th>
+            <th class="px-5 py-3">SMS</th>
+            <th class="px-5 py-3">Total</th>
             <th class="px-5 py-3">Status</th>
-            <th class="px-5 py-3">Due Date</th>
+            <th class="px-5 py-3">Due</th>
           </tr>
         </thead>
         <tbody class="divide-y divide-slate-50">
           <tr v-for="inv in invoices" :key="inv.id" class="hover:bg-slate-50">
-            <td class="px-5 py-3 font-mono text-xs font-semibold">{{ inv.invoice_number }}</td>
-            <td class="px-5 py-3 text-xs text-slate-500">{{ inv.billing_period_start }} — {{ inv.billing_period_end }}</td>
-            <td class="px-5 py-3 font-semibold">PHP {{ Number(inv.total_amount).toLocaleString() }}</td>
+            <td class="px-5 py-3 font-mono text-xs font-semibold text-blue-600">{{ inv.invoice_number }}</td>
+            <td class="px-5 py-3 text-xs text-slate-500">
+              {{ fmtDate(inv.billing_period_start) }} — {{ fmtDate(inv.billing_period_end) }}
+            </td>
+            <td class="px-5 py-3 text-xs text-slate-700">₱{{ Number(inv.subscription_amount).toLocaleString() }}</td>
+            <td class="px-5 py-3 text-xs text-slate-700">₱{{ Number(inv.sms_credit_amount).toLocaleString() }}</td>
+            <td class="px-5 py-3 font-semibold text-slate-900">₱{{ Number(inv.total_amount).toLocaleString() }}</td>
             <td class="px-5 py-3"><StatusBadge :status="inv.status" /></td>
-            <td class="px-5 py-3 text-xs text-slate-500">{{ inv.due_date || '—' }}</td>
+            <td class="px-5 py-3 text-xs text-slate-500"
+              :class="isOverdue(inv) ? 'text-red-500 font-semibold' : ''">
+              {{ inv.due_date ? new Date(inv.due_date).toLocaleDateString('en-PH', { month: 'short', day: 'numeric', year: 'numeric' }) : '—' }}
+            </td>
           </tr>
         </tbody>
       </table>
+
+      <!-- Pagination -->
+      <div v-if="total > perPage" class="px-5 py-3 border-t border-slate-100 flex items-center justify-between text-sm text-slate-600">
+        <span class="text-xs text-slate-400">
+          Showing {{ (page - 1) * perPage + 1 }}–{{ Math.min(page * perPage, total) }} of {{ total }}
+        </span>
+        <div class="flex gap-2">
+          <button :disabled="page <= 1" @click="page--; loadInvoices()"
+            class="px-3 py-1.5 border border-slate-200 rounded-lg text-sm hover:bg-slate-50 disabled:opacity-40">Prev</button>
+          <button :disabled="page * perPage >= total" @click="page++; loadInvoices()"
+            class="px-3 py-1.5 border border-slate-200 rounded-lg text-sm hover:bg-slate-50 disabled:opacity-40">Next</button>
+        </div>
+      </div>
     </div>
+
   </div>
 </template>
 
 <script setup lang="ts">
 import { ref, onMounted } from 'vue'
-import { getInvoices } from '@/lib/api'
+import { PlusCircle, Receipt } from 'lucide-vue-next'
+import { getInvoices, getSubscription, requestCreditTopup } from '@/lib/api'
+import { useAuthStore } from '@/stores/auth'
 import StatusBadge from '@/components/ui/StatusBadge.vue'
-const invoices = ref<any[]>([])
-const loading = ref(true)
-onMounted(async () => { try { const r = await getInvoices(); invoices.value = r.items } finally { loading.value = false } })
+import { useToast } from '@/composables/useToast'
+
+const authStore = useAuthStore()
+const toast     = useToast()
+
+const invoices    = ref<any[]>([])
+const subscription = ref<any>(null)
+const total       = ref(0)
+const page        = ref(1)
+const perPage     = 10
+const loading     = ref(true)
+const showTopup   = ref(false)
+const topupAmount = ref(100)
+const topupNotes  = ref('')
+const submittingTopup = ref(false)
+
+async function loadInvoices() {
+  loading.value = true
+  try {
+    const r = await getInvoices({ page: page.value, per_page: perPage })
+    invoices.value = r.items
+    total.value    = r.total
+  } finally { loading.value = false }
+}
+
+async function loadSubscription() {
+  const sid = authStore.schoolId
+  if (!sid) return
+  try { subscription.value = await getSubscription(sid) } catch { /* no subscription yet */ }
+}
+
+async function submitTopup() {
+  submittingTopup.value = true
+  try {
+    const res = await requestCreditTopup({ amount_requested: topupAmount.value, notes: topupNotes.value })
+    toast.success(`Top-up request submitted — ${res.ticket_number}`)
+    showTopup.value  = false
+    topupAmount.value = 100
+    topupNotes.value  = ''
+  } catch (e: any) {
+    toast.error(e?.response?.data?.detail ?? 'Failed to submit request')
+  } finally { submittingTopup.value = false }
+}
+
+function fmtDate(iso: string | undefined): string {
+  if (!iso) return '—'
+  return new Date(iso).toLocaleDateString('en-PH', { year: 'numeric', month: 'short', day: 'numeric' })
+}
+
+function isOverdue(inv: any): boolean {
+  return inv.status === 'overdue' || (inv.status === 'sent' && inv.due_date && new Date(inv.due_date) < new Date())
+}
+
+onMounted(() => Promise.all([loadInvoices(), loadSubscription()]))
 </script>

frontend/src/pages/portal/PortalOverviewPage.vue

@@ -1,49 +1,229 @@
 <template>
   <div class="space-y-6">
+
+    <!-- Suspension / expired banner -->
+    <div v-if="data && data.school.status !== 'active'"
+      class="flex items-start gap-3 px-5 py-4 rounded-xl border"
+      :class="data.school.status === 'suspended'
+        ? 'bg-red-50 border-red-200 text-red-800'
+        : 'bg-amber-50 border-amber-200 text-amber-800'">
+      <AlertTriangle :size="18" class="shrink-0 mt-0.5" />
+      <div>
+        <p class="font-semibold text-sm">
+          {{ data.school.status === 'suspended' ? 'Account Suspended' : 'Account Inactive' }}
+        </p>
+        <p class="text-sm mt-0.5">
+          {{ data.school.status === 'suspended'
+              ? 'SMS sending and reports are disabled. Please contact support or settle any outstanding invoices.'
+              : 'Your account is not yet active. Please contact support.' }}
+        </p>
+      </div>
+    </div>
+
+    <!-- Low credit warning -->
+    <div v-if="data && data.sms_credit_low && data.school.status === 'active'"
+      class="flex items-start gap-3 px-5 py-4 rounded-xl bg-amber-50 border border-amber-200 text-amber-800">
+      <AlertTriangle :size="18" class="shrink-0 mt-0.5" />
+      <div>
+        <p class="font-semibold text-sm">Low SMS Credits</p>
+        <p class="text-sm mt-0.5">
+          You have <strong>{{ data.sms_credits }}</strong> credits remaining
+          (threshold: {{ data.sms_credit_low_threshold }}).
+          <RouterLink to="/portal/billing" class="underline font-medium">Request a top-up →</RouterLink>
+        </p>
+      </div>
+    </div>
+
+    <!-- Header -->
     <div>
       <h1 class="text-2xl font-bold text-slate-900">Overview</h1>
       <p class="text-sm text-slate-500 mt-0.5">{{ data?.school?.name }}</p>
     </div>
+
+    <!-- KPI Cards -->
     <div v-if="loading" class="grid grid-cols-2 md:grid-cols-4 gap-4 animate-pulse">
       <div v-for="i in 4" :key="i" class="bg-white rounded-xl h-24" style="box-shadow:0 2px 8px #0000000A"></div>
     </div>
     <div v-else class="grid grid-cols-2 md:grid-cols-4 gap-4">
-      <KpiCard label="SMS Credits"     :value="data?.sms_credits ?? 0"      icon="MessageSquare" color="blue" />
-      <KpiCard label="SMS This Month"  :value="data?.sms_this_month ?? 0"   icon="MessageSquare" color="green" />
-      <KpiCard label="Open Tickets"    :value="data?.open_tickets ?? 0"     icon="Ticket"        color="amber" />
-      <KpiCard label="Pending Invoices":value="data?.pending_invoices ?? 0" icon="Receipt"       color="red" />
+      <KpiCard label="SMS Credits"      :value="data?.sms_credits ?? 0"      icon="MessageSquare" color="blue" />
+      <KpiCard label="SMS This Month"   :value="data?.sms_this_month ?? 0"   icon="MessageSquare" color="green" />
+      <KpiCard label="Open Tickets"     :value="data?.open_tickets ?? 0"     icon="Ticket"        color="amber" />
+      <KpiCard label="Pending Invoices" :value="data?.pending_invoices ?? 0" icon="Receipt"       color="red" />
     </div>
-    <!-- License info -->
-    <div v-if="data?.license" class="bg-white rounded-xl p-6" style="box-shadow:0 2px 8px #0000000A">
-      <h2 class="text-base font-semibold text-slate-900 mb-4">License Status</h2>
-      <div class="grid grid-cols-2 md:grid-cols-4 gap-4 text-sm">
-        <div><p class="text-slate-500">Status</p><StatusBadge :status="data.license.status" /></div>
-        <div><p class="text-slate-500">Expires</p><p class="font-medium">{{ data.license.expires_at ? new Date(data.license.expires_at).toLocaleDateString() : 'Never' }}</p></div>
-        <div><p class="text-slate-500">Last Online</p><p class="font-medium">{{ data.license.last_seen ? new Date(data.license.last_seen).toLocaleString() : '—' }}</p></div>
-        <div><p class="text-slate-500">License Key</p><p class="font-mono text-xs truncate">{{ data.license.key }}</p></div>
+
+    <!-- Credit meter + License status -->
+    <div class="grid grid-cols-1 md:grid-cols-2 gap-6">
+
+      <!-- Credit meter -->
+      <div class="bg-white rounded-xl p-6" style="box-shadow:0 2px 8px #0000000A">
+        <div class="flex items-center justify-between mb-3">
+          <h2 class="text-base font-semibold text-slate-900">SMS Credits</h2>
+          <RouterLink to="/portal/billing"
+            class="text-xs text-blue-600 font-medium hover:underline">Request Top-Up →</RouterLink>
+        </div>
+        <div v-if="loading" class="animate-pulse space-y-2">
+          <div class="h-8 bg-slate-100 rounded w-1/3"></div>
+          <div class="h-2.5 bg-slate-100 rounded-full"></div>
+          <div class="h-3 bg-slate-50 rounded w-1/2"></div>
+        </div>
+        <template v-else>
+          <div class="flex items-end gap-2 mb-2">
+            <span class="text-3xl font-bold"
+              :class="data?.sms_credit_low ? 'text-red-500' : 'text-slate-900'">
+              {{ (data?.sms_credits ?? 0).toLocaleString() }}
+            </span>
+            <span class="text-sm text-slate-400 mb-1">credits</span>
+          </div>
+          <div class="h-2.5 bg-slate-100 rounded-full overflow-hidden">
+            <div class="h-full rounded-full transition-all duration-500"
+              :class="data?.sms_credit_low ? 'bg-red-400' : 'bg-blue-500'"
+              :style="{ width: creditMeterPct + '%' }"></div>
+          </div>
+          <p class="text-xs text-slate-400 mt-1.5">
+            Low credit threshold: {{ data?.sms_credit_low_threshold }} credits
+          </p>
+        </template>
+      </div>
+
+      <!-- License status -->
+      <div class="bg-white rounded-xl p-6" style="box-shadow:0 2px 8px #0000000A">
+        <h2 class="text-base font-semibold text-slate-900 mb-4">License</h2>
+        <div v-if="loading" class="animate-pulse space-y-3">
+          <div v-for="i in 4" :key="i" class="h-5 bg-slate-50 rounded"></div>
+        </div>
+        <div v-else-if="data?.license" class="space-y-3 text-sm">
+          <div class="flex items-center justify-between">
+            <span class="text-slate-500">Status</span>
+            <StatusBadge :status="data.license.status ?? 'unknown'" />
+          </div>
+          <div class="flex items-center justify-between">
+            <span class="text-slate-500">Expires</span>
+            <span class="font-medium text-right"
+              :class="licenseExpiringSoon ? 'text-amber-600' :
+                      (data.license.days_left != null && data.license.days_left < 0) ? 'text-red-500' : 'text-slate-700'">
+              {{ data.license.expires_at
+                  ? new Date(data.license.expires_at).toLocaleDateString('en-PH', { year: 'numeric', month: 'short', day: 'numeric' })
+                  : 'Never' }}
+              <span v-if="data.license.days_left != null && data.license.days_left >= 0"
+                class="ml-1.5 text-xs px-1.5 py-0.5 rounded font-semibold"
+                :class="licenseExpiringSoon ? 'bg-amber-100 text-amber-700' : 'bg-slate-100 text-slate-500'">
+                {{ data.license.days_left }}d
+              </span>
+              <span v-else-if="data.license.days_left != null && data.license.days_left < 0"
+                class="ml-1.5 text-xs px-1.5 py-0.5 rounded bg-red-100 text-red-600 font-semibold">
+                Expired
+              </span>
+            </span>
+          </div>
+          <div class="flex items-center justify-between">
+            <span class="text-slate-500">Last Online</span>
+            <span class="text-xs text-slate-700">
+              {{ data.license.last_seen
+                  ? new Date(data.license.last_seen).toLocaleString('en-PH')
+                  : '—' }}
+            </span>
+          </div>
+          <div class="flex items-center justify-between gap-2">
+            <span class="text-slate-500 shrink-0">License Key</span>
+            <span class="font-mono text-xs text-slate-500 truncate" :title="data.license.key ?? ''">
+              {{ data.license.key ?? '—' }}
+            </span>
+          </div>
+        </div>
       </div>
     </div>
+
+    <!-- 30-day SMS activity chart -->
+    <div class="bg-white rounded-xl p-6" style="box-shadow:0 2px 8px #0000000A">
+      <div class="flex items-center justify-between mb-4">
+        <h2 class="text-base font-semibold text-slate-900">SMS Activity — Last 30 Days</h2>
+        <RouterLink to="/portal/sms" class="text-xs text-blue-600 font-medium hover:underline">
+          Full report →
+        </RouterLink>
+      </div>
+      <div v-if="loading" class="h-24 animate-pulse bg-slate-50 rounded-xl"></div>
+      <div v-else-if="smsChart.length" class="relative h-24">
+        <div class="flex items-end gap-0.5 h-full">
+          <div v-for="day in smsChart" :key="day.date"
+            class="flex-1 group relative"
+            :title="`${day.date}: ${day.sent} sent`">
+            <div class="w-full bg-blue-500 rounded-t-sm transition-all"
+              :style="{ height: miniBarHeight(day.sent) + '%' }"></div>
+            <div class="absolute bottom-full mb-1 left-1/2 -translate-x-1/2 hidden group-hover:flex
+              flex-col items-center z-10 pointer-events-none">
+              <div class="bg-slate-900 text-white text-xs rounded px-2 py-1 whitespace-nowrap">
+                {{ fmtDate(day.date) }}: {{ day.sent }}
+              </div>
+            </div>
+          </div>
+        </div>
+        <div class="flex justify-between mt-1.5 text-xs text-slate-400">
+          <span>{{ fmtDate(smsChart[0]?.date) }}</span>
+          <span>{{ fmtDate(smsChart[smsChart.length - 1]?.date) }}</span>
+        </div>
+      </div>
+      <div v-else class="h-24 flex items-center justify-center text-sm text-slate-400">
+        No SMS activity in the last 30 days
+      </div>
+    </div>
+
     <!-- Announcements -->
     <div v-if="announcements.length > 0" class="bg-blue-50 border border-blue-200 rounded-xl p-5">
-      <h3 class="text-sm font-semibold text-blue-800 mb-2">Announcements</h3>
-      <div v-for="a in announcements" :key="a.id" class="mb-2">
-        <p class="text-sm font-medium text-blue-900">{{ a.title }}</p>
-        <p class="text-xs text-blue-700">{{ a.body }}</p>
+      <h3 class="text-sm font-semibold text-blue-800 mb-3">Announcements</h3>
+      <div v-for="a in announcements" :key="a.id" class="mb-3 last:mb-0">
+        <p class="text-sm font-semibold text-blue-900">{{ a.title }}</p>
+        <p class="text-sm text-blue-700 mt-0.5">{{ a.body }}</p>
       </div>
     </div>
+
   </div>
 </template>
 
 <script setup lang="ts">
-import { ref, onMounted } from 'vue'
+import { ref, computed, onMounted } from 'vue'
+import { RouterLink } from 'vue-router'
+import { AlertTriangle } from 'lucide-vue-next'
 import { getPortalOverview, getAnnouncements } from '@/lib/api'
 import KpiCard from '@/components/ui/KpiCard.vue'
 import StatusBadge from '@/components/ui/StatusBadge.vue'
-const data = ref<any>(null)
+
+const data          = ref<any>(null)
 const announcements = ref<any[]>([])
-const loading = ref(true)
+const loading       = ref(true)
+
 onMounted(async () => {
-  try { [data.value, announcements.value] = await Promise.all([getPortalOverview(), getAnnouncements()]) }
-  finally { loading.value = false }
+  try {
+    [data.value, announcements.value] = await Promise.all([
+      getPortalOverview(),
+      getAnnouncements(),
+    ])
+  } finally {
+    loading.value = false
+  }
 })
+
+const creditMeterPct = computed(() => {
+  if (!data.value) return 0
+  const credits    = data.value.sms_credits ?? 0
+  const threshold  = data.value.sms_credit_low_threshold ?? 50
+  const visual_max = Math.max(credits, threshold * 4)
+  return Math.min((credits / visual_max) * 100, 100)
+})
+
+const licenseExpiringSoon = computed(() => {
+  const dl = data.value?.license?.days_left
+  return dl != null && dl >= 0 && dl <= 30
+})
+
+const smsChart = computed(() => data.value?.sms_chart ?? [])
+const miniMax  = computed(() => Math.max(...smsChart.value.map((d: any) => d.sent ?? 0), 1))
+
+function miniBarHeight(val: number): number {
+  return Math.max((val / miniMax.value) * 100, val > 0 ? 6 : 0)
+}
+
+function fmtDate(iso: string | undefined): string {
+  if (!iso) return ''
+  return new Date(iso).toLocaleDateString('en-PH', { month: 'short', day: 'numeric' })
+}
 </script>

frontend/src/pages/portal/PortalProfilePage.vue

@@ -1,9 +1,11 @@
 <template>
-  <div class="space-y-6 max-w-md">
+  <div class="space-y-6 max-w-2xl">
     <h1 class="text-2xl font-bold text-slate-900">Profile</h1>
+
+    <!-- Account card -->
     <div class="bg-white rounded-xl p-6" style="box-shadow:0 2px 8px #0000000A">
       <div class="flex items-center gap-4 mb-6">
-        <div class="w-14 h-14 rounded-full bg-gradient-to-br from-blue-500 to-indigo-600 flex items-center justify-center text-white text-lg font-bold">
+        <div class="w-14 h-14 rounded-full bg-gradient-to-br from-blue-500 to-indigo-600 flex items-center justify-center text-white text-lg font-bold shrink-0">
           {{ initials }}
         </div>
         <div>
@@ -11,42 +13,96 @@
           <p class="text-sm text-slate-500">School Admin</p>
         </div>
       </div>
+
       <h2 class="text-sm font-semibold text-slate-900 mb-4">Change Password</h2>
-      <form @submit.prevent="submitPw" class="space-y-4">
+      <form @submit.prevent="submitPw" class="space-y-4 max-w-sm">
         <div>
           <label class="block text-sm font-medium text-slate-700 mb-1">Current Password</label>
-          <input v-model="pwForm.current" type="password" class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500" />
+          <input v-model="pwForm.current" type="password"
+            class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500" />
         </div>
         <div>
           <label class="block text-sm font-medium text-slate-700 mb-1">New Password</label>
-          <input v-model="pwForm.newPw" type="password" class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500" />
+          <input v-model="pwForm.newPw" type="password"
+            class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500" />
         </div>
         <div>
           <label class="block text-sm font-medium text-slate-700 mb-1">Confirm New Password</label>
-          <input v-model="pwForm.confirm" type="password" class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500" />
+          <input v-model="pwForm.confirm" type="password"
+            class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500" />
         </div>
         <p v-if="pwError" class="text-sm text-red-600">{{ pwError }}</p>
         <button type="submit" :disabled="saving || !pwForm.current || !pwForm.newPw || !pwForm.confirm"
-          class="w-full py-2 rounded-lg bg-blue-600 text-white text-sm font-medium hover:bg-blue-700 disabled:opacity-50">
+          class="px-5 py-2 rounded-lg bg-blue-600 text-white text-sm font-medium hover:bg-blue-700 disabled:opacity-50">
           {{ saving ? 'Saving…' : 'Update Password' }}
         </button>
       </form>
     </div>
+
+    <!-- School details card -->
+    <div v-if="schoolData" class="bg-white rounded-xl p-6" style="box-shadow:0 2px 8px #0000000A">
+      <h2 class="text-base font-semibold text-slate-900 mb-4">School Details</h2>
+      <div class="grid grid-cols-1 md:grid-cols-2 gap-4 text-sm">
+        <div>
+          <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide mb-0.5">School Name</p>
+          <p class="font-medium text-slate-900">{{ schoolData.school.name }}</p>
+        </div>
+        <div>
+          <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide mb-0.5">City</p>
+          <p class="font-medium text-slate-900">{{ schoolData.school.city || '—' }}</p>
+        </div>
+        <div>
+          <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide mb-0.5">Contact Name</p>
+          <p class="font-medium text-slate-900">{{ schoolData.school.contact_name || '—' }}</p>
+        </div>
+        <div>
+          <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide mb-0.5">Contact Email</p>
+          <p class="font-medium text-slate-900">{{ schoolData.school.contact_email || '—' }}</p>
+        </div>
+        <div>
+          <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide mb-0.5">Contact Phone</p>
+          <p class="font-medium text-slate-900">{{ schoolData.school.contact_phone || '—' }}</p>
+        </div>
+        <div>
+          <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide mb-0.5">Tier</p>
+          <p class="font-medium text-slate-900 capitalize">{{ schoolData.school.tier }}</p>
+        </div>
+        <div>
+          <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide mb-0.5">Account Status</p>
+          <StatusBadge :status="schoolData.school.status" />
+        </div>
+      </div>
+      <p class="text-xs text-slate-400 mt-4">
+        To update school details, please contact TapTrack support.
+      </p>
+    </div>
+
   </div>
 </template>
 
 <script setup lang="ts">
-import { ref, computed } from 'vue'
-import { changePassword } from '@/lib/api'
+import { ref, computed, onMounted } from 'vue'
+import { changePassword, getPortalOverview } from '@/lib/api'
 import { useAuthStore } from '@/stores/auth'
 import { useToast } from '@/composables/useToast'
+import StatusBadge from '@/components/ui/StatusBadge.vue'
 
 const authStore = useAuthStore()
-const toast = useToast()
-const initials = computed(() => (authStore.fullName ?? '').split(' ').map(n => n[0]).join('').slice(0, 2).toUpperCase())
-const pwForm = ref({ current: '', newPw: '', confirm: '' })
+const toast     = useToast()
+
+const initials = computed(() =>
+  (authStore.fullName ?? '').split(' ').map(n => n[0]).join('').slice(0, 2).toUpperCase()
+)
+
+const pwForm  = ref({ current: '', newPw: '', confirm: '' })
 const pwError = ref('')
-const saving = ref(false)
+const saving  = ref(false)
+
+const schoolData = ref<any>(null)
+
+onMounted(async () => {
+  try { schoolData.value = await getPortalOverview() } catch { /* ignore */ }
+})
 
 async function submitPw() {
   pwError.value = ''

frontend/src/pages/portal/PortalSmsPage.vue

@@ -1,9 +1,133 @@
 <template>
   <div class="space-y-6">
-    <h1 class="text-2xl font-bold text-slate-900">SMS Reports</h1>
+
+    <div class="flex items-center justify-between flex-wrap gap-3">
+      <h1 class="text-2xl font-bold text-slate-900">SMS Reports</h1>
+      <!-- Period picker -->
+      <div class="flex gap-1 bg-slate-100 rounded-lg p-0.5">
+        <button v-for="d in [7, 30, 90]" :key="d" @click="periodDays = d; loadStats()"
+          class="px-3 py-1.5 rounded-md text-sm font-medium transition-colors"
+          :class="periodDays === d ? 'bg-white text-slate-900 shadow-sm' : 'text-slate-500 hover:text-slate-700'">
+          {{ d }}d
+        </button>
+      </div>
+    </div>
+
+    <!-- Stats row -->
+    <div v-if="statsLoading" class="grid grid-cols-2 md:grid-cols-4 gap-4 animate-pulse">
+      <div v-for="i in 4" :key="i" class="bg-white rounded-xl h-20" style="box-shadow:0 2px 8px #0000000A"></div>
+    </div>
+    <div v-else-if="stats" class="grid grid-cols-2 md:grid-cols-4 gap-4">
+      <div class="bg-white rounded-xl p-4" style="box-shadow:0 2px 8px #0000000A">
+        <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide">Sent</p>
+        <p class="text-2xl font-bold text-slate-900 mt-1">{{ stats.sent.toLocaleString() }}</p>
+      </div>
+      <div class="bg-white rounded-xl p-4" style="box-shadow:0 2px 8px #0000000A">
+        <p class="text-xs text-red-500 font-semibold uppercase tracking-wide">Failed</p>
+        <p class="text-2xl font-bold text-red-500 mt-1">{{ stats.failed.toLocaleString() }}</p>
+      </div>
+      <div class="bg-white rounded-xl p-4" style="box-shadow:0 2px 8px #0000000A">
+        <p class="text-xs text-emerald-600 font-semibold uppercase tracking-wide">Delivery Rate</p>
+        <p class="text-2xl font-bold text-slate-900 mt-1">{{ stats.delivery_rate }}%</p>
+      </div>
+      <div class="bg-white rounded-xl p-4" style="box-shadow:0 2px 8px #0000000A">
+        <p class="text-xs text-blue-500 font-semibold uppercase tracking-wide">Credit Burn (month)</p>
+        <p class="text-2xl font-bold text-slate-900 mt-1">{{ stats.credit_burn_this_month.toLocaleString() }}</p>
+      </div>
+    </div>
+
+    <!-- Chart + current credits -->
+    <div class="grid grid-cols-1 xl:grid-cols-3 gap-6">
+
+      <!-- Volume chart -->
+      <div class="xl:col-span-2 bg-white rounded-xl p-6" style="box-shadow:0 2px 8px #0000000A">
+        <h2 class="text-base font-semibold text-slate-900 mb-4">Daily Volume — Last {{ periodDays }} Days</h2>
+        <div v-if="statsLoading" class="h-36 animate-pulse bg-slate-50 rounded-xl"></div>
+        <div v-else-if="chart.length" class="relative h-36">
+          <div class="flex items-end gap-0.5 h-full">
+            <div v-for="day in chart" :key="day.date"
+              class="flex-1 flex flex-col items-center group relative"
+              :title="`${day.date}: ${day.sent} sent, ${day.failed} failed`">
+              <div class="w-full flex flex-col-reverse gap-px" style="height:100%">
+                <div v-if="day.failed > 0" class="w-full bg-red-300 rounded-t-sm transition-all"
+                  :style="{ height: barHeight(day.failed) + '%' }"></div>
+                <div v-if="day.sent > 0" class="w-full bg-blue-500 rounded-t-sm transition-all"
+                  :style="{ height: barHeight(day.sent) + '%' }"></div>
+              </div>
+              <div class="absolute bottom-full mb-1 left-1/2 -translate-x-1/2 hidden group-hover:flex
+                flex-col items-center z-10 pointer-events-none">
+                <div class="bg-slate-900 text-white text-xs rounded px-2 py-1 whitespace-nowrap">
+                  {{ fmtDate(day.date) }}: {{ day.sent }} sent
+                  <span v-if="day.failed > 0" class="text-red-300">, {{ day.failed }} failed</span>
+                </div>
+              </div>
+            </div>
+          </div>
+          <div class="flex justify-between mt-2 text-xs text-slate-400">
+            <span>{{ fmtDate(chart[0]?.date) }}</span>
+            <span>{{ fmtDate(chart[Math.floor(chart.length / 2)]?.date) }}</span>
+            <span>{{ fmtDate(chart[chart.length - 1]?.date) }}</span>
+          </div>
+          <div class="flex gap-4 mt-1">
+            <div class="flex items-center gap-1.5 text-xs text-slate-500">
+              <div class="w-3 h-3 rounded-sm bg-blue-500"></div> Sent
+            </div>
+            <div class="flex items-center gap-1.5 text-xs text-slate-500">
+              <div class="w-3 h-3 rounded-sm bg-red-300"></div> Failed
+            </div>
+          </div>
+        </div>
+        <div v-else class="h-36 flex items-center justify-center text-sm text-slate-400">
+          No SMS activity in this period
+        </div>
+      </div>
+
+      <!-- Credit snapshot -->
+      <div class="bg-white rounded-xl p-6 flex flex-col gap-4" style="box-shadow:0 2px 8px #0000000A">
+        <h2 class="text-base font-semibold text-slate-900">Credits</h2>
+        <div v-if="statsLoading" class="animate-pulse space-y-3">
+          <div v-for="i in 3" :key="i" class="h-8 bg-slate-50 rounded"></div>
+        </div>
+        <template v-else-if="stats">
+          <div>
+            <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide">Current Balance</p>
+            <p class="text-3xl font-bold text-slate-900 mt-1">{{ stats.current_credits.toLocaleString() }}</p>
+          </div>
+          <div class="h-px bg-slate-100"></div>
+          <div>
+            <p class="text-xs text-slate-500 font-semibold uppercase tracking-wide">Burned This Month</p>
+            <p class="text-xl font-bold text-slate-700 mt-1">{{ stats.credit_burn_this_month.toLocaleString() }}</p>
+          </div>
+          <RouterLink to="/portal/billing"
+            class="mt-auto text-center px-4 py-2.5 rounded-xl bg-blue-50 hover:bg-blue-100 text-blue-700 font-medium text-sm transition-colors">
+            Request Top-Up
+          </RouterLink>
+        </template>
+      </div>
+    </div>
+
+    <!-- SMS jobs table -->
     <div class="bg-white rounded-xl overflow-hidden" style="box-shadow:0 2px 8px #0000000A">
-      <div v-if="loading" class="p-8 text-center text-sm text-slate-400 animate-pulse">Loading…</div>
-      <div v-else-if="jobs.length === 0" class="p-12 text-center text-slate-400">No SMS records</div>
+      <div class="flex items-center gap-3 px-5 py-4 border-b border-slate-100 flex-wrap">
+        <h2 class="text-base font-semibold text-slate-900 mr-auto">SMS Log</h2>
+        <select v-model="statusFilter"
+          class="border border-slate-200 rounded-lg px-3 py-1.5 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500">
+          <option value="">All Statuses</option>
+          <option value="sent">Sent</option>
+          <option value="failed">Failed</option>
+          <option value="pending">Pending</option>
+          <option value="cancelled">Cancelled</option>
+        </select>
+      </div>
+
+      <div v-if="jobsLoading" class="p-8 text-center text-sm text-slate-400 animate-pulse">Loading…</div>
+
+      <div v-else-if="jobs.length === 0"
+        class="flex flex-col items-center justify-center py-14 text-slate-400">
+        <MessageSquare :size="36" class="mb-3 opacity-30" />
+        <p class="font-medium text-sm">No SMS records found</p>
+      </div>
+
       <table v-else class="w-full text-sm">
         <thead class="bg-slate-50 border-b border-slate-100">
           <tr class="text-left text-xs text-slate-500 font-semibold uppercase tracking-wide">
@@ -17,22 +141,88 @@
         <tbody class="divide-y divide-slate-50">
           <tr v-for="j in jobs" :key="j.id" class="hover:bg-slate-50">
             <td class="px-5 py-3 font-mono text-xs">{{ j.recipient_phone }}</td>
-            <td class="px-5 py-3 text-slate-600 max-w-xs truncate">{{ j.message }}</td>
+            <td class="px-5 py-3 text-slate-600 max-w-xs">
+              <span class="block truncate" :title="j.message">{{ j.message }}</span>
+            </td>
             <td class="px-5 py-3"><StatusBadge :status="j.status" /></td>
             <td class="px-5 py-3 text-xs text-slate-500 capitalize">{{ j.trigger || '—' }}</td>
-            <td class="px-5 py-3 text-xs text-slate-500">{{ j.sent_at ? new Date(j.sent_at).toLocaleString() : '—' }}</td>
+            <td class="px-5 py-3 text-xs text-slate-500">
+              {{ j.sent_at ? new Date(j.sent_at).toLocaleString('en-PH') : '—' }}
+            </td>
           </tr>
         </tbody>
       </table>
+
+      <!-- Pagination -->
+      <div v-if="jobsTotal > perPage" class="px-5 py-3 border-t border-slate-100 flex items-center justify-between text-sm text-slate-600">
+        <span class="text-xs text-slate-400">
+          Showing {{ (jobsPage - 1) * perPage + 1 }}–{{ Math.min(jobsPage * perPage, jobsTotal) }} of {{ jobsTotal }}
+        </span>
+        <div class="flex gap-2">
+          <button :disabled="jobsPage <= 1" @click="jobsPage--; loadJobs()"
+            class="px-3 py-1.5 border border-slate-200 rounded-lg text-sm hover:bg-slate-50 disabled:opacity-40">Prev</button>
+          <button :disabled="jobsPage * perPage >= jobsTotal" @click="jobsPage++; loadJobs()"
+            class="px-3 py-1.5 border border-slate-200 rounded-lg text-sm hover:bg-slate-50 disabled:opacity-40">Next</button>
+        </div>
+      </div>
     </div>
+
   </div>
 </template>
 
 <script setup lang="ts">
-import { ref, onMounted } from 'vue'
-import { getSmsJobs } from '@/lib/api'
+import { ref, computed, watch, onMounted } from 'vue'
+import { RouterLink } from 'vue-router'
+import { MessageSquare } from 'lucide-vue-next'
+import { getPortalSmsStats, getSmsJobs } from '@/lib/api'
 import StatusBadge from '@/components/ui/StatusBadge.vue'
-const jobs = ref<any[]>([])
-const loading = ref(true)
-onMounted(async () => { try { const r = await getSmsJobs(); jobs.value = r.items } finally { loading.value = false } })
+
+const stats       = ref<any>(null)
+const statsLoading = ref(true)
+const periodDays  = ref(30)
+const chart       = computed(() => stats.value?.chart ?? [])
+
+const jobs        = ref<any[]>([])
+const jobsTotal   = ref(0)
+const jobsPage    = ref(1)
+const perPage     = 25
+const jobsLoading = ref(false)
+const statusFilter = ref('')
+
+async function loadStats() {
+  statsLoading.value = true
+  try { stats.value = await getPortalSmsStats({ days: periodDays.value }) }
+  catch { /* ignore */ }
+  finally { statsLoading.value = false }
+}
+
+async function loadJobs() {
+  jobsLoading.value = true
+  try {
+    const r = await getSmsJobs({
+      page: jobsPage.value,
+      per_page: perPage,
+      status: statusFilter.value || undefined,
+    })
+    jobs.value      = r.items
+    jobsTotal.value = r.total
+  } catch { /* ignore */ }
+  finally { jobsLoading.value = false }
+}
+
+watch(statusFilter, () => { jobsPage.value = 1; loadJobs() })
+
+onMounted(() => Promise.all([loadStats(), loadJobs()]))
+
+// Chart helpers
+const chartMax = computed(() =>
+  Math.max(...chart.value.map((d: any) => (d.sent ?? 0) + (d.failed ?? 0)), 1)
+)
+function barHeight(val: number): number {
+  return Math.max((val / chartMax.value) * 100, val > 0 ? 4 : 0)
+}
+function fmtDate(iso: string | undefined): string {
+  if (!iso) return ''
+  return new Date(iso).toLocaleDateString('en-PH', { month: 'short', day: 'numeric' })
+}
 </script>

frontend/src/pages/portal/PortalTicketsPage.vue

@@ -1,23 +1,29 @@
 <template>
   <div class="space-y-6">
-    <div class="flex items-center justify-between">
+
+    <div class="flex items-center justify-between flex-wrap gap-3">
       <h1 class="text-2xl font-bold text-slate-900">Support Tickets</h1>
-      <button @click="showCreate = true"
-        class="flex items-center gap-2 px-4 py-2 rounded-lg bg-blue-600 text-white text-sm font-medium hover:bg-blue-700">
-        <Plus :size="16" /> New Ticket
+      <button @click="showCreate = !showCreate"
+        class="flex items-center gap-2 px-4 py-2 rounded-lg bg-blue-600 text-white text-sm font-medium hover:bg-blue-700 transition-colors">
+        <Plus :size="16" />
+        New Ticket
       </button>
     </div>
+
     <!-- Create form -->
     <div v-if="showCreate" class="bg-white rounded-xl p-6" style="box-shadow:0 2px 8px #0000000A">
       <h2 class="text-base font-semibold text-slate-900 mb-4">Submit a Ticket</h2>
-      <div class="space-y-4">
+      <div class="space-y-4 max-w-lg">
         <div>
           <label class="block text-sm font-medium text-slate-700 mb-1">Subject</label>
-          <input v-model="form.subject" type="text" class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500" />
+          <input v-model="form.subject" type="text"
+            class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500"
+            placeholder="Brief description of your issue" />
         </div>
         <div>
           <label class="block text-sm font-medium text-slate-700 mb-1">Category</label>
-          <select v-model="form.category" class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm">
+          <select v-model="form.category"
+            class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500">
             <option value="general">General</option>
             <option value="billing">Billing</option>
             <option value="technical">Technical</option>
@@ -27,10 +33,15 @@
         </div>
         <div>
           <label class="block text-sm font-medium text-slate-700 mb-1">Message</label>
-          <textarea v-model="form.body" rows="4" class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500 resize-none"></textarea>
+          <textarea v-model="form.body" rows="4"
+            class="w-full border border-slate-200 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-blue-500 resize-none"
+            placeholder="Describe your issue in detail…"></textarea>
         </div>
         <div class="flex gap-3">
-          <button @click="showCreate = false" class="px-4 py-2 border border-slate-200 rounded-lg text-sm text-slate-700 hover:bg-slate-50">Cancel</button>
+          <button @click="showCreate = false"
+            class="px-4 py-2 border border-slate-200 rounded-lg text-sm text-slate-700 hover:bg-slate-50">
+            Cancel
+          </button>
           <button @click="submitTicket" :disabled="!form.subject || !form.body || submitting"
             class="px-5 py-2 rounded-lg bg-blue-600 text-white text-sm font-medium hover:bg-blue-700 disabled:opacity-50">
             {{ submitting ? 'Submitting…' : 'Submit Ticket' }}
@@ -38,10 +49,37 @@
         </div>
       </div>
     </div>
-    <!-- List -->
+
+    <!-- Status filter tabs -->
+    <div class="flex gap-1 flex-wrap">
+      <button v-for="tab in statusTabs" :key="tab.value"
+        @click="statusFilter = tab.value; page = 1; fetchTickets()"
+        class="px-3 py-1.5 rounded-lg text-sm font-medium transition-colors"
+        :class="statusFilter === tab.value
+          ? 'bg-blue-600 text-white'
+          : 'bg-white text-slate-600 hover:bg-slate-50 border border-slate-200'">
+        {{ tab.label }}
+        <span v-if="tab.value === '' && total > 0"
+          class="ml-1.5 text-xs bg-blue-100 text-blue-700 rounded-full px-1.5 py-0.5">{{ total }}</span>
+      </button>
+    </div>
+
+    <!-- Ticket list -->
     <div class="bg-white rounded-xl overflow-hidden" style="box-shadow:0 2px 8px #0000000A">
+
       <div v-if="loading" class="p-8 text-center text-sm animate-pulse text-slate-400">Loading…</div>
-      <div v-else-if="tickets.length === 0" class="p-12 text-center text-slate-400">No tickets yet</div>
+
+      <div v-else-if="tickets.length === 0"
+        class="flex flex-col items-center justify-center py-14 text-slate-400">
+        <Ticket :size="36" class="mb-3 opacity-30" />
+        <p class="font-medium text-sm">
+          {{ statusFilter ? `No ${statusFilter.replace('_', ' ')} tickets` : 'No tickets yet' }}
+        </p>
+        <p class="text-xs mt-1">
+          {{ statusFilter ? 'Try a different filter' : 'Click "New Ticket" to contact support' }}
+        </p>
+      </div>
+
       <table v-else class="w-full text-sm">
         <thead class="bg-slate-50 border-b border-slate-100">
           <tr class="text-left text-xs text-slate-500 font-semibold uppercase tracking-wide">
@@ -49,50 +87,89 @@
             <th class="px-5 py-3">Subject</th>
             <th class="px-5 py-3">Category</th>
             <th class="px-5 py-3">Status</th>
-            <th class="px-5 py-3">Date</th>
+            <th class="px-5 py-3">Opened</th>
           </tr>
         </thead>
         <tbody class="divide-y divide-slate-50">
-          <tr v-for="t in tickets" :key="t.id" class="hover:bg-slate-50 cursor-pointer" @click="$router.push(`/tickets/${t.id}`)">
+          <tr v-for="t in tickets" :key="t.id"
+            class="hover:bg-slate-50 cursor-pointer"
+            @click="$router.push(`/tickets/${t.id}`)">
             <td class="px-5 py-3 font-mono text-xs font-semibold text-blue-600">{{ t.ticket_number }}</td>
             <td class="px-5 py-3 font-medium text-slate-900 max-w-xs truncate">{{ t.subject }}</td>
             <td class="px-5 py-3 capitalize text-xs text-slate-600">{{ t.category }}</td>
             <td class="px-5 py-3"><StatusBadge :status="t.status" /></td>
-            <td class="px-5 py-3 text-xs text-slate-500">{{ new Date(t.created_at).toLocaleDateString() }}</td>
+            <td class="px-5 py-3 text-xs text-slate-500">
+              {{ new Date(t.created_at).toLocaleDateString('en-PH', { year: 'numeric', month: 'short', day: 'numeric' }) }}
+            </td>
           </tr>
         </tbody>
       </table>
+
+      <!-- Pagination -->
+      <div v-if="total > perPage" class="px-5 py-3 border-t border-slate-100 flex items-center justify-between text-sm text-slate-600">
+        <span class="text-xs text-slate-400">
+          Showing {{ (page - 1) * perPage + 1 }}–{{ Math.min(page * perPage, total) }} of {{ total }}
+        </span>
+        <div class="flex gap-2">
+          <button :disabled="page <= 1" @click="page--; fetchTickets()"
+            class="px-3 py-1.5 border border-slate-200 rounded-lg text-sm hover:bg-slate-50 disabled:opacity-40">Prev</button>
+          <button :disabled="page * perPage >= total" @click="page++; fetchTickets()"
+            class="px-3 py-1.5 border border-slate-200 rounded-lg text-sm hover:bg-slate-50 disabled:opacity-40">Next</button>
+        </div>
+      </div>
     </div>
+
   </div>
 </template>
 
 <script setup lang="ts">
 import { ref, onMounted } from 'vue'
-import { Plus } from 'lucide-vue-next'
+import { Plus, Ticket } from 'lucide-vue-next'
 import { getTickets, createTicket } from '@/lib/api'
 import StatusBadge from '@/components/ui/StatusBadge.vue'
 import { useToast } from '@/composables/useToast'
 
-const toast = useToast()
-const tickets = ref<any[]>([])
-const loading = ref(false)
-const showCreate = ref(false)
-const submitting = ref(false)
-const form = ref({ subject: '', body: '', category: 'general' })
+const toast       = useToast()
+const tickets     = ref<any[]>([])
+const total       = ref(0)
+const page        = ref(1)
+const perPage     = 20
+const loading     = ref(false)
+const showCreate  = ref(false)
+const submitting  = ref(false)
+const statusFilter = ref('')
+const form        = ref({ subject: '', body: '', category: 'general' })
+
+const statusTabs = [
+  { label: 'All',         value: '' },
+  { label: 'Open',        value: 'open' },
+  { label: 'In Progress', value: 'in_progress' },
+  { label: 'Resolved',    value: 'resolved' },
+  { label: 'Closed',      value: 'closed' },
+]
 
 async function fetchTickets() {
   loading.value = true
-  try { const r = await getTickets(); tickets.value = r.items }
-  finally { loading.value = false }
+  try {
+    const r = await getTickets({
+      page: page.value,
+      per_page: perPage,
+      status: statusFilter.value || undefined,
+    })
+    tickets.value = r.items
+    total.value   = r.total
+  } finally { loading.value = false }
 }
 
 async function submitTicket() {
   submitting.value = true
   try {
     await createTicket(form.value)
-    toast.success('Ticket submitted')
+    toast.success('Ticket submitted successfully')
     showCreate.value = false
     form.value = { subject: '', body: '', category: 'general' }
+    page.value = 1
+    statusFilter.value = ''
     await fetchTickets()
   } catch { toast.error('Failed to submit ticket') }
   finally { submitting.value = false }