generator client {
  provider = "prisma-client-js"
  output   = "../generated"
}

datasource db {
  provider = "postgresql"
  url      = env("DATABASE_ADMIN_URL")
}

// ─── Platform SuperAdmins ────────────────────────────

model SuperAdmin {
  id        String   @id @default(uuid())
  email     String   @unique
  password  String
  firstName String
  lastName  String
  isActive  Boolean  @default(true)
  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  refreshTokens  AdminRefreshToken[]
  auditLogs      PlatformAuditLog[]
  assignedTickets SupportTicket[]     @relation("TicketAssignee")
  ticketComments SupportTicketComment[]

  @@map("super_admins")
}

model AdminRefreshToken {
  id        String   @id @default(uuid())
  token     String   @unique
  adminId   String
  expiresAt DateTime
  createdAt DateTime @default(now())

  admin SuperAdmin @relation(fields: [adminId], references: [id], onDelete: Cascade)

  @@index([adminId])
  @@index([expiresAt])
  @@map("admin_refresh_tokens")
}

// ─── Platform Audit Log ──────────────────────────────

model PlatformAuditLog {
  id        String   @id @default(uuid())
  adminId   String
  action    String
  target    String?
  details   Json     @default("{}")
  ipAddress String?
  createdAt DateTime @default(now())

  admin SuperAdmin @relation(fields: [adminId], references: [id])

  @@index([adminId])
  @@index([action])
  @@index([target])
  @@index([createdAt])
  @@map("platform_audit_logs")
}

// ─── Support Tickets (Tenant → Platform) ─────────────

model SupportTicket {
  id            String    @id @default(uuid())
  tenantId      String
  tenantName    String
  tenantSlug    String
  createdById   String
  createdByName String
  subject       String
  description   String
  category      String    @default("general") // billing, technical, account, general, feature_request
  priority      String    @default("normal") // low, normal, high, urgent
  status        String    @default("open") // open, in_progress, waiting_tenant, resolved, closed
  assignedToId  String?
  resolvedAt    DateTime?
  closedAt      DateTime?
  createdAt     DateTime  @default(now())
  updatedAt     DateTime  @updatedAt

  assignee    SuperAdmin?              @relation("TicketAssignee", fields: [assignedToId], references: [id])
  comments    SupportTicketComment[]
  attachments SupportTicketAttachment[]

  @@index([tenantId])
  @@index([status])
  @@index([category])
  @@index([priority])
  @@index([assignedToId])
  @@index([createdAt])
  @@map("support_tickets")
}

model SupportTicketComment {
  id         String   @id @default(uuid())
  ticketId   String
  authorId   String
  authorName String
  authorType String   // "super_admin" or "tenant_user"
  content    String
  createdAt  DateTime @default(now())

  ticket      SupportTicket              @relation(fields: [ticketId], references: [id], onDelete: Cascade)
  author      SuperAdmin?                @relation(fields: [authorId], references: [id])
  attachments SupportTicketAttachment[]

  @@index([ticketId])
  @@index([authorId])
  @@map("support_ticket_comments")
}

model SupportTicketAttachment {
  id           String   @id @default(uuid())
  ticketId     String
  commentId    String?
  fileName     String
  originalName String
  mimeType     String
  sizeBytes    Int
  uploadedBy   String
  createdAt    DateTime @default(now())

  ticket  SupportTicket         @relation(fields: [ticketId], references: [id], onDelete: Cascade)
  comment SupportTicketComment? @relation(fields: [commentId], references: [id], onDelete: Cascade)

  @@index([ticketId])
  @@index([commentId])
  @@map("support_ticket_attachments")
}